Business Analyst

October 9

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Businessolver

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Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.

1001 - 5000 employees

Founded 1998

💰 Private Equity Round on 2021-12

📋 Description

• Lead and manage quality assurance initiatives across Business Operations • Design, test, and refine frameworks for quality review and control programs • Conduct complex recurring quality audits and controls • Gather and analyze functional and data requirements to support quality initiatives • Facilitate discovery sessions and document findings with internal stakeholders • Identify and document data types, regulatory requirements, and conversion needs • Collaborate across departments to ensure alignment and timely execution • Partner with IT and Product Development on system enhancements design and testing related to quality programs • Identify gaps and escalate deficiencies in quality programs and propose updates and strategies for mitigation • Drive process standardization and re-engineering efforts • Own the end-to-end lifecycle of assigned work, from intake to resolution • Support data analysis and research efforts across departments related to quality and control initiatives

🎯 Requirements

• Bachelor’s degree in Business Systems, Finance, Accounting, or related field (preferred) • 2+ years of operations experience in benefits administration operations, HRIS, payroll, or insurance • Proven expertise in internal audit methodologies and operational control design • Strong background in process review and risk identification • Advanced proficiency in Microsoft Excel (pivot tables, lookups, nested functions, advanced functions) • Experience with efficiency tools (VBA, SQL, programming, or databases preferred) • Exceptional time management and organizational skills with the ability to manage conflicting priorities • Strong critical thinking and problem-solving abilities • Excellent communication and stakeholder engagement skills • Project management experience is a plus

🏖️ Benefits

• This role is eligible to participate in the annual bonus incentive plan • Comprehensive benefits package available to full-time or part-time benefit eligible employees