Valuation Technical Specialist

Job not on LinkedIn

🔥 42 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Business Smart Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Business Smart Solutions is a UK-based specialist recruitment agency focused on the public sector, particularly local government revenues and benefits functions. They connect candidates with temporary and permanent roles in areas such as Council Tax, Business Rates, Housing Benefit, Local Welfare Assistance, and enforcement services, while also offering payroll/perk solutions, policy support, training, and resilience services. The firm emphasizes a people-first approach, rigorous candidate vetting, bespoke client support, and community engagement to deliver high-quality, sector-specific placements.

📋 Description

• Undertake all aspects of valuation work, including schedules, billing authority reports and reconciliations • Undertake debt chasing and oversee recovery processes • Manage various housekeeping reports and exercises for NNDR • Support and mentor colleagues with their development • Quality monitoring and training • Update documentation from a variety of sources to ensure NNDR accounts are accurate • Action client requests in a timely manner • Handle complaints and FOI requests • Support operational service delivery to clients • Manage challenging situations to conclusion and take full ownership of outcomes • Provide first-contact resolution for customer issues • Support a network of staff answering technical queries from ratepayers, agents and solicitors • Update and administer Business Rates accounts across Northgate, Academy, Information@Work and Civica systems • Comply with corporate HR and Health & Safety policies and procedures

🎯 Requirements

• Sound understanding of business rates legislation and practice • Experience undertaking valuation duties • Experience using Academy, Northgate, Information@Work and Civica systems desirable • Educated to GCSE level or equivalent with minimum 5 grades A-C including English and Maths • Evidence of delivering a first-class service to a diverse range of customers from initial point of contact • Experience gathering, organising and managing information • Responsive, customer-focused and committed to customer care • Experience working in a busy office environment • Flexible approach to working patterns to meet business peaks and troughs

🏖️ Benefits

• Comprehensive and market-competitive benefits package • Look Inside benefits programme • Discounts for retailers such as Argos, M&S, B&Q, Currys PC World, etc. • Work from home