Buzzmonitor
SaaS • B2B • Artificial Intelligence
Buzzmonitor is a comprehensive, AI-enabled SaaS platform for social media management, social listening/monitoring, and multichannel customer service (CRM). It provides advanced social analytics, competitive benchmarking, real-time dashboards, omnichannel ticketing and team workflows, scheduling/publishing, influencer and trend insights, and reporting to help agencies and companies monitor brand relevance, manage customer support and extract actionable insights.
51 - 200 employees
Founded 2012
☁️ SaaS
🤝 B2B
🤖 Artificial Intelligence
Sales Operations
November 12
🗣️🇧🇷🇵🇹 Portuguese Required
Buzzmonitor
SaaS • B2B • Artificial Intelligence
Buzzmonitor is a comprehensive, AI-enabled SaaS platform for social media management, social listening/monitoring, and multichannel customer service (CRM). It provides advanced social analytics, competitive benchmarking, real-time dashboards, omnichannel ticketing and team workflows, scheduling/publishing, influencer and trend insights, and reporting to help agencies and companies monitor brand relevance, manage customer support and extract actionable insights.
51 - 200 employees
Founded 2012
☁️ SaaS
🤝 B2B
🤖 Artificial Intelligence
📋 Description
• Coletar, analisar e interpretar dados de vendas para identificar tendências, padrões e oportunidades de melhoria; • Criar e manter relatórios e dashboards que forneçam insights acionáveis para a equipe de vendas e a liderança da empresa; • Colaborar com as equipes de vendas para revisar, otimizar e documentar os processos de vendas; • Identificar áreas de ineficiência e propor soluções para melhorar a eficiência operacional e a experiência do cliente; • Identificar oportunidades de melhoria contínua nos processos, sistemas e práticas de vendas; • Otimizar a utilização das ferramentas do time comercial.
🎯 Requirements
• Excel avançado e/ou outras ferramentas de análise de dados • Ótimas habilidades com análise de dados e construção de relatórios • Familiaridade com Processos de Vendas • Boas relações interpessoais e dinamismo • **Diferencial: **Conhecer sobre ferramentas de CRM • **Diferencial: **Ter familiaridade com KPIs de vendas: CAC e LTV.
🏖️ Benefits
• Adiantamento de salário • Assistência médica • Assistência odontológica • Auxílio creche • Empréstimo consignado • PLR • Seguro de vida • Vale refeição • Short Day • Total Pass • Clube de descontos • Terapia • Day Off no mês do aniversário
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