Maintenance Renewal Specialist

🕒 July 20

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C1

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

💼 Consulting

📦 Logistics

📣 Marketing

💰 $1M Venture Round on 2009-08

Consulting • Logistics • Marketing

C1 is a global technology solution provider that elevates connected human experiences by transforming the industry through innovative and secure solutions. With over 6,000 customers, including nearly half of the Fortune 100, C1 focuses on creating meaningful connections for customers, teams, and communities. Their offerings include managed services, cloud solutions, customer experience, cybersecurity, and enterprise networking, supported by a significant number of technical certifications held by their engineers across North America and India.

📋 Description

• Quotes renewals 60-90 days in advance of support expiration • Communicates effectively a clear, concise, and professional manner with necessary parties in order to secure the information needed to create the renewal quotes • Facilitates cross department collaboration to ensure incoming renewals are evaluated for completeness prior to quote completion • Manages end-to-end responsibility for the maintenance quote from request to quote completion • Maintains critical knowledge of maintenance offers as well as the computer systems we use to provide quotes that result in profitable sales for the company • Understands extensively the tools and processes for quoting renewal maintenance • Manages and coordinates maintenance renewals with applicable vendors • Builds and maintains working relationships with customers, team members, vendors, and other departments involved in maintenance

🎯 Requirements

• 4-year college degree in Business or equivalent in experience • One year sales/business experience required • Knowledge of Key, PBX, IP Telephony, messaging and products are helpful • Strong verbal and written communication skills are essential • Excellent organizational, planning, and prioritization skills • Proficient with Microsoft Office Suites

🏖️ Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution) • Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser) • RX Home Delivery • HSA with Employer Contribution • In-vitro Fertility (treatment coverage) • Dental • Vision (2 plans: 12-month and 24-month frames allowance) • FSA Plans (Healthcare, Dependent Care and Limited Purpose) • Pre-tax Commuter Plans • Employer-paid Life Insurance • Employer-paid Short + Term Disability • Long Term Disability (2 plans: Employer-paid or optional Self-paid) • Paid Parental Leave (4 weeks at 100%) • Employee Assistance Plan • Voluntary Life Insurance for team member, spouse and child • Voluntary Accidental Death for team member and spouse • Legal/ID Theft Plans • TeleHealth • Wellness via Omada Health (healthy living solution) • Travel Assistance • Business Travel Accident Coverage • Medical for foreign travel coverage • Employer-paid Pet Telehealth • Accident Insurance • Critical Illness Insurance • Hospital Indemnity Insurance • Volunteer Time Off • 10 Holidays • Summer Sizzle • On Demand Pay (Daily Pay)