Manager, API Services

🕒 May 15

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C1

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

💰 $1M Venture Round on 2009-08

C1, the global technology solution provider elevating connected human experiences, is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams, and our communities. More than 6,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our successful track record of tangible positive business outcomes for our customers is a testament to our ability to provide them with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with nearly half of the Fortune 100, along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America and India, including three Customer Success Centers.

📋 Description

• Leads and manages the API services software development team • Oversees the design, development, and delivery of high-quality APIs • Ensures the maintenance, enhancement, and performance of existing APIs • Collaborates with Application Administrators and PMO on API integration, help desk resolution, and delivery • Establishes and enforces API development standards and best practices • Manages team performance, including hiring, mentoring, and performance reviews • Participates in road mapping, budgeting, and other forecasting tools • Stays current with API technologies and industry trends (highlights the need for ongoing learning) • Ensures that teams have appropriate solutions and technical specifications, direction, and resources to deliver solutions effectively by establishing realistic estimates for timelines • Gains a thorough technical understanding of our current software applications and how the business uses them to manage their day-to-day work • Researches, analyzes, and recommends new technologies and processes that improve software quality, reduce development costs, and/or bring value to the business users • Contributes to software upgrades, build/buy decisions, and testing phases (unit & UAT) • Participates in release/sprint planning and scrum meetings as needed • Provides Tier III/IV support for resolving production system issues • Collaborates on hardware requirements for optimal software performance • Establishes and maintains documentation standards • Ensures adherence to SOC2 controls • Manages own work to meet agreed timelines

🎯 Requirements

• Bachelor’s degree with 5+ years of software development experience with ASP.NET and VB.net or C#.net OR 8+ years managing a software development team • 5+ years of experience with SQL 2008 and above • Strong analytical and problem-solving skills required • Strong verbal and written communication skills required • Proven experience leading technical teams. • Strong experience with: CRM, ERP, and Managed Services platforms • API models, architecture, and development • API iPaaS platforms • Microsoft SharePoint (2013+) • SQL Server Reporting Services (SSRS) • Azure DevOps • DevOps and CI/CD practices • Familiarity with data warehousing concepts • Exposure to MVC/Razor and Web Services (WCF/Web API) • Experience in Agile development methodologies

🏖️ Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution) • Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser) • RX Home Delivery • HSA with Employer Contribution • In-vitro Fertility (treatment coverage) • Dental • Vision (2 plans: 12-month and 24-month frames allowance) • FSA Plans (Healthcare, Dependent Care and Limited Purpose) • Pre-tax Commuter Plans • Employer-paid Life Insurance • Employer-paid Short + Term Disability • Long Term Disability (2 plans: Employer-paid or optional Self-paid) • Paid Parental Leave (4 weeks at 100%) • Employee Assistance Plan • Voluntary Life Insurance for team member, spouse and child • Voluntary Accidental Death for team member and spouse • Legal/ID Theft Plans • TeleHealth • Wellness via Omada Health (healthy living solution) • Travel Assistance • Business Travel Accident Coverage • Medical for foreign travel coverage • Employer-paid Pet Telehealth • Accident Insurance • Critical Illness Insurance • Hospital Indemnity Insurance • Volunteer Time Off • 10 Holidays • Summer Sizzle • On Demand Pay (Daily Pay)