Healthcare Compliance Specialist

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November 21

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CallTek

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B2B • Telecommunications • Healthcare Insurance

CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.

5001 - 10000 employees

Founded 2008

🤝 B2B

📡 Telecommunications

⚕️ Healthcare Insurance

📋 Description

• Manage and ensure timely clearance of compliance packets for travel nurses (RNs, LPNs) and allied health professionals. • Maintain and update credentialing records in VMS systems and internal databases. • Track and follow up on expiring compliance documents to ensure continuous eligibility. • Coordinate with recruiters, account managers, and clients to resolve compliance-related issues. • Handle escalations and ensure prompt resolution of credentialing delays or discrepancies. • Collaborate with MSPs and healthcare facilities to meet specific compliance requirements. • Generate and submit compliance reports to leadership and clients as needed. • Support onboarding processes by verifying documentation and ensuring alignment with facility standards. • Train and guide junior compliance team members when applicable. • Ensure adherence to healthcare staffing regulations and internal policies.

🎯 Requirements

• 2–4 years of experience in healthcare staffing compliance, **specifically with travel nurses and allied health professionals ** • Hands-on experience with VMS platforms (e.g., ShiftWise, Beeline, Fieldglass) and ATS systems (e.g., Bullhorn, Avionté) • Familiarity with MSP programs and experience working with various facility types (hospitals, clinics, long-term care, etc.) • Strong understanding of credentialing processes and healthcare compliance standards • Excellent English communication skills, both written and verbal • Proficient in tracking systems and reporting tools