Network Engineer, T3

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October 27

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CallTek

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B2B • Telecommunications • Healthcare Insurance

CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.

5001 - 10000 employees

Founded 2008

🤝 B2B

📡 Telecommunications

⚕️ Healthcare Insurance

📋 Description

• Design, implement, and support network configurations that meet client requirements. • Manage and monitor network performance, applying proactive troubleshooting techniques to minimize downtime. • Configure and maintain networking hardware including routers, switches, firewalls, and other equipment. • Collaborate with engineering teams on the execution of network projects and upgrades. • Assist in developing and implementing network security policies and best practices. • Document network changes, configurations, and processes for future reference. • Provide technical support and mentorship to junior engineers and staff. • Stay informed about new networking technologies and industry developments.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. • 2-5 years of experience in network engineering or similar roles. • Solid understanding of networking fundamentals, including TCP/IP, routing, and switching principles. • Experience with network management systems and monitoring tools. • Proficient in configuring and troubleshooting network devices from various vendors, particularly Cisco. • A basic understanding of network security protocols and practices. • Strong analytical and problem-solving skills. • Excellent communication and team collaboration abilities. • Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus. • Familiarity with cloud technologies and virtualization concepts is advantageous.

🏖️ Benefits

• Budget: Php 50,000 package