
B2B • Telecommunications • Healthcare Insurance
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
5001 - 10000 employees
Founded 2008
🤝 B2B
📡 Telecommunications
⚕️ Healthcare Insurance
November 20

B2B • Telecommunications • Healthcare Insurance
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
5001 - 10000 employees
Founded 2008
🤝 B2B
📡 Telecommunications
⚕️ Healthcare Insurance
• Send out welcome letters to clients upon the assignment of new projects. • Act as the primary point of contact for clients and communicate project statuses to key stakeholders. • Coordinate, participate in, and document stakeholder meetings to support project objectives. • Assist in managing installation schedules and resource allocation effectively. • Help collect and organize client documentation required for successful project completion. • Perform various administrative tasks as needed to keep projects on schedule and aligned with budget constraints. • Execute all other duties and responsibilities as assigned to ensure project success.
• High school diploma or GED is required. • Minimum of 3 years of work experience in a professional business environment, including customer-facing roles.
• Competitive salary and benefits package. • Opportunity for growth and career development. • Training and support to enhance technical and customer service skills. • Work in a dynamic and multicultural environment.
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