Business Operations Specialist II

November 4

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Logo of Cambia Health Solutions

Cambia Health Solutions

Healthcare Insurance • Wellness

Cambia Health Solutions is a company dedicated to transforming health care to be more person-focused and economically sustainable. With a history rooted in community care dating back over a century, Cambia emphasizes innovation and human-centered health care. The company employs over 4,500 individuals and is actively involved in creating integrated, accessible, and personal health care solutions. Cambia is recognized for its ethics and commitment to health, having been named among the World’s Most Ethical Companies and inducted into the Healthiest Employers Hall of Fame. The Cambia Health Foundation also plays a significant role in community impact and corporate social responsibility.

5001 - 10000 employees

Founded 2003

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Analyze data to identify trends, opportunities, and challenges. • Develop and maintain dashboards, reports, and metrics to track key performance indicators (KPIs). • Collaborate with cross-functional teams to identify areas for process improvement and develop solutions. • Manage small-scale projects and operational initiatives. • Develop and maintain documentation of business processes and procedures. • Applies knowledge of how various departments within the corporation work together to make the company run effectively. • Documents business requirements and methods used to generate work output. • Be able to adapt quickly and successfully project manage ad hoc special assignments and initiatives as they may develop. • Lead data analysis and reporting to identify trends, opportunities, and challenges. • Manage medium-scale projects and operational initiatives. • Mentor and guide junior analysts in their professional development. • Perform complex analyses on programs and initiatives and create visual representations and summary reports of findings. • Develops meaningful dashboards and presentations that use information to inform and influence business activities and strategies. • Work both independently and as part of a larger team supporting various internal customer groups on identifying business challenges and evaluating solutions to achieve objectives. • Assist leadership with problem identification and resolution, and program development by researching, assessing, and analyzing issues, and providing recommendations. • Partners closely with the IT group to ensure there is a business and technical alignment of the strategic roadmap and projects. • Explains complex processes and status updates in a manner that ensures understanding at all leadership levels within the organization. • Identifies critical project risks and issues and drives issue resolution; appropriately escalates issues to senior leadership or key stakeholders. • Raises awareness regarding critical project dependencies and ensures that all requirements are communicated to relevant work streams and business partners.

🎯 Requirements

• Bachelor’s degree in Business Administration, Operations Research, Computer Science or related field. • 5+ years of experience in business operations, data analysis, or a related field or equivalent combination of education and experience. • Advanced analytical and problem-solving skills. • Proficiency in Microsoft Office, particularly Excel. • Demonstrated ability to effectively organize, plan, prioritize, and complete deliverables. • Broad organizational knowledge and business sense, and knowledge and understanding of health care operations and administration. • Ability to communicate and present information effectively, verbally and in writing, with all levels. • Demonstrated ability to think critically and articulate complex ideas. • Ability to facilitate or coordinate activities or projects, including the ability to identify business requirements, resolve issues, and build consensus among groups of diverse stakeholders. • Ability to collaborate with team members and stakeholders to define, develop, and deliver analytics that meet the needs of the business to manage routine operations, identify tactical decisions, and inform strategic direction. • Highly advanced analytical and problem-solving skills. • Proficiency in data analysis tools, such as Excel, SQL, and Tableau. • Strong leadership and mentoring skills. • Ability to represent the division visibly in internal meetings as a leadership presence. • Well-developed business sense (finance, accounting, economics, risk management).

🏖️ Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. • Annual employer contribution to a health savings account. • Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. • Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). • Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). • Award-winning wellness programs that reward you for participation. • Employee Assistance Fund for those in need. • Commute and parking benefits.

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