Technical Product Specialist - EMEA

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July 3

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Canary Technologies

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Canary Technologies is a leader in hospitality technology that provides hoteliers with easy, intuitive, and secure solutions to help hotels provide an ideal guest experience.

11 - 50 employees

📋 Description

• About Us • Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. • Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. • Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. • Join us in shaping the future of hospitality! • About the Role: • We are looking for a Technical Product Specialist to join our dynamic EMEA Sales team. This role is critical in accelerating local implementation timelines and supporting technical aspects of the sales process across the region. You will act as a technical liaison between Sales, Product, and Customer Success, ensuring our prospective and new customers experience a smooth, fast, and technically sound onboarding. • The ideal candidate is technically fluent, commercially aware, and excited about improving how Canary’s products are delivered and understood in-market.

🎯 Requirements

• 3+ years of experience in a technical product, solutions engineering, or implementation role within a SaaS or hospitality tech company. • Strong understanding of APIs, integrations (especially with PMS or payment systems), data privacy, and IT security principles. • Experience supporting a commercial or pre-sales function. • Exceptional communication and stakeholder management skills, particularly in cross-functional and multicultural environments. • Proficient in both written and spoken English; additional European languages (e.g., Spanish, French, German) are a strong plus. • Self-motivated and comfortable working independently in a fast-paced, remote-friendly environment.

🏖️ Benefits

• Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. • Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. • Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. • Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! • Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.