Director of AI

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October 26

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Candescent

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Fintech • Banking • SaaS

Candescent is a digital-first, intelligence-driven banking platform that helps banks and credit unions modernize account opening, digital banking, branch interactions and operations. It provides cloud-native onboarding and sales tools, fraud and security management, unified data and analytics, marketing/communications, card and money management, developer tools, and a curated marketplace of partner solutions to improve engagement, compliance, and financial wellness for consumer and business customers.

1001 - 5000 employees

Founded 2024

💳 Fintech

🏦 Banking

☁️ SaaS

📋 Description

• Define and execute Candescent’s AI vision aligned with product and platform strategy • Lead development of AI-powered features across the digital banking platform, including fraud detection, smart personalization, chat and voice assistants, and intelligent automation • Champion AI used cases in open banking—powering smarter financial decisions through data aggregation, partner integrations, and predictive analytics • Drive integration of third-party AI tools and services into Candescent’s platform through APIs and SDKs • Partner with Product and Engineering to design secure, compliant, and scalable AI capabilities across our customer-facing and internal platforms • Lead internal AI adoption to accelerate developer productivity, automate testing, and improve support operations • Oversee full AI/ML lifecycle—ideation, experimentation, deployment, monitoring, and iteration • Establish and enforce best practices in model governance, bias mitigation, responsible AI, and model explainability • Represent AI strategy in executive forums, customer meetings, and industry events • Hire, mentor, and grow a high-performing global team of ML engineers, data scientists, and platform AI specialists

🎯 Requirements

• 10+ years of experience in AI/ML • At least 5 years of leadership capacity • Deep expertise in machine learning, generative AI (LLMs), NLP, and real-time decisioning systems • Hands-on experience integrating AI and ML into enterprise SaaS platforms; fintech or banking domain experience strongly preferred • Proven success embedding third-party AI tools and APIs into core product workflows • Familiarity with Open Banking standards, APIs, and data-sharing frameworks • Experience with cloud-native data and ML platforms (GCP preferred) • Strong understanding of responsible AI principles, data privacy, and security • Excellent leadership, communication, and cross-functional collaboration skills

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities