Capital on Tap
201 - 500 employees
💰 Debt Financing on 2022-10
Capital on Tap provides an all-in-one small business credit card and spend management platform. Capital on Tap makes it easy for small business owners to manage cards for their employees, access funding for their business, and earn cash back, travel, and gift card rewards on every pound their business spends. Launched in 2012, Capital on Tap has spent 10 years focusing on the needs of small business owners. It has been recognised by Forbes and the Financial Times as one of Europe’s fastest growing businesses. More than 200,000 small business customers have spent more than £4 billion on their Capital on Tap Business Credit Cards.Capital on Tap makes business funding and spending simple, saving business owners time and money. With a 2-minute application process, the majority of applicants receive instant credit decisions. Business owners enjoy access to unlimited free 1% cash back, credit limits up to £250,000, and as many employee cards as they need for their business to run smoothly and efficiently – all for free.With offices in Atlanta, New York, London, Cardiff, and Edinburgh, Capital on Tap is well positioned to help small businesses across the UK and the US succeed.
Collections Officer – Midnights Team
🔥 5 hours ago
🇬🇧 United Kingdom – Remote
💵 £27k - £34k / year
⏰ Full Time
🟢 Junior
📞 Collections
🚫👨🎓 No degree required
🇬🇧 UK Skilled Worker Visa Sponsor
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Capital on Tap
201 - 500 employees
💰 Debt Financing on 2022-10
Capital on Tap provides an all-in-one small business credit card and spend management platform. Capital on Tap makes it easy for small business owners to manage cards for their employees, access funding for their business, and earn cash back, travel, and gift card rewards on every pound their business spends. Launched in 2012, Capital on Tap has spent 10 years focusing on the needs of small business owners. It has been recognised by Forbes and the Financial Times as one of Europe’s fastest growing businesses. More than 200,000 small business customers have spent more than £4 billion on their Capital on Tap Business Credit Cards.Capital on Tap makes business funding and spending simple, saving business owners time and money. With a 2-minute application process, the majority of applicants receive instant credit decisions. Business owners enjoy access to unlimited free 1% cash back, credit limits up to £250,000, and as many employee cards as they need for their business to run smoothly and efficiently – all for free.With offices in Atlanta, New York, London, Cardiff, and Edinburgh, Capital on Tap is well positioned to help small businesses across the UK and the US succeed.
📋 Description
• Engage directly with customers to negotiate repayment plans • Analyse financial situations to create tailored solutions • Ensure adherence to GDPR, FCA, and FDCPA regulations • Handle customer complaints and resolve conflicts effectively • Prioritize multiple tasks while maintaining high-quality standards • Work with internal and external teams to support customer outcomes
🎯 Requirements
• Collections experience within financial services • Strong communication skills, both verbal and written • Proven ability to manage challenging customer interactions • Experience using multiple communication platforms (email, SMS, etc.) • Ability and skills to handle difficult conversations and deliver a fair customer outcome
🏖️ Benefits
• Private Healthcare including dental and optician services through Vitality • Worldwide travel insurance through Vitality • Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) • Salary Sacrifice Pension Scheme up to 7% match • 28 days holiday (plus bank holidays) • Annual Learning and Wellbeing Budget • Enhanced Parental Leave • Cycle to Work Scheme • Season Ticket Loan • 6 free therapy sessions per year • Dog Friendly Offices • Free drinks and snacks in our offices
Apply Now
