Fraud Analyst, Banking – L1

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Capitex

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

📋 Compliance

🎯 Recruiter

Finance • Compliance • Recruitment

Capitex is a specialist provider of anti-financial crime staffing and solutions. The company offers both interim and permanent staffing solutions, deploying tactical teams for financial crime compliance resources. With a proven track record in areas such as KYC, AML, fraud, and transaction monitoring, Capitex operates a flexible and scalable resource model to support time-critical projects. Led by Founder and Group CEO Tyler Sullivan, Capitex ensures a reliable and cost-efficient solution for clients through its experienced team. Based in London and Dubai, the company provides a full turn-key solution including outsourcing processes like staff deployment, training, and logistical support.

📋 Description

• Monitor and work the real-time fraud alert queue across digital banking, cards and payments during night-shift hours (Kuwait time). • Triage alerts using defined playbooks: verify activity, contact-strategy actions where applicable, disposition as genuine, fraud or refer. • Escalate complex, high-value or pattern-linked cases to L2 with a clear, complete handover narrative. • Meet alert-handling SLAs and quality standards, and keep case records accurate and complete. • Flag recurring false positives and emerging patterns to the team's data analyst. • Hand over cleanly at shift end to ensure 24/7 continuity.

🎯 Requirements

• 1-3 years in fraud operations, transaction monitoring, disputes/chargebacks or a similar alert-driven banking environment. • Experience working an alert queue on a fraud or transaction monitoring system (any major platform). • Genuine availability and suitability for sustained night-shift work aligned to Kuwait hours (AST, GMT+3) - please check the overlap with your own time zone before applying. • Reliable home working setup: quiet environment and stable high-speed internet. • Clear written English for case notes and escalation handovers. • Available to commence in August 2026 - immediate or short-notice availability strongly preferred for this role.

🏖️ Benefits

• Fixed 2-month consultancy agreement with Capitex; possible extension, not guaranteed. • Fully remote for the entire term - no travel or relocation required. • Competitive monthly consultancy fee for the fixed term, inclusive of shift premium. • Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank. • Four positions available on a rotating night-shift pattern; shift schedule confirmed at offer stage. • Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage