Junior Fraud Analyst – Night Shift

Job not on LinkedIn

🔥 16 hours ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Logo of Capitex

Capitex

11 - 50 employees

💸 Finance

📋 Compliance

🎯 Recruiter

Finance • Compliance • Recruitment

Capitex is a specialist provider of anti-financial crime staffing and solutions. The company offers both interim and permanent staffing solutions, deploying tactical teams for financial crime compliance resources. With a proven track record in areas such as KYC, AML, fraud, and transaction monitoring, Capitex operates a flexible and scalable resource model to support time-critical projects. Led by Founder and Group CEO Tyler Sullivan, Capitex ensures a reliable and cost-efficient solution for clients through its experienced team. Based in London and Dubai, the company provides a full turn-key solution including outsourcing processes like staff deployment, training, and logistical support.

📋 Description

• Monitor and triage real-time fraud alerts across card, online banking, mobile banking and payment channels • Review flagged transactions and account activity to identify genuine fraud and close false positives • Contact customers to verify suspicious transactions, following the bank's authentication procedures • Take immediate protective action, such as blocking cards, holding payments or restricting account access • Escalate complex, high-value or confirmed fraud cases to L2 analysts and investigators • Record clear, accurate case notes and decisions in the case management system • Identify emerging fraud patterns and typologies and flag them to the wider team • Provide structured shift handovers for open cases • Meet alert handling SLAs and quality standards while following bank policies and procedures • Work alongside the bank's in-house fraud analysts as part of the Digital Fraud Operations team

🎯 Requirements

• 1 to 3 years' experience in a fraud operations, fraud monitoring or transaction monitoring role within banking, payments or fintech • Hands-on experience triaging fraud alerts and making clear genuine or fraud decisions • Solid understanding of common fraud types, including card fraud, account takeover, authorised push payment (APP) and social engineering scams • Experience using a fraud detection or case management system • Comfortable speaking with customers by phone to verify activity, calmly and professionally • Strong attention to detail and accurate, concise case note writing • Sound judgement under pressure and confidence acting quickly within set procedures • Fluent written and spoken English • Available to work evening and overnight shifts on a rota basis • Reliable home working setup with a stable internet connection and a quiet, private workspace • Experience with fraud platforms such as FICO Falcon, NICE Actimize, Featurespace, Feedzai or similar • Experience working night shifts or out-of-hours rotas in a fraud or operations team • Arabic language skills • Exposure to GCC or Middle East retail banking • Understanding of card scheme rules and chargeback processes • A relevant certification, such as CFE or an ICA fraud qualification, or working towards one

🏖️ Benefits

• Laptop provided • Potential contract extension

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