Director – Commercial Operations & Analytics

🕒 May 14

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Capricor Therapeutics, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Capricor Therapeutics, Inc. is a clinical-stage biotechnology company developing cell- and exosome-based therapeutics, focused on precision medicine for Duchenne muscular dystrophy and other serious diseases. The company advances allogeneic cardiosphere-derived cells (CDCs) and exosome platforms across a multi-stage pipeline, including investigational cell therapy (deramiocel) and approaches for loading therapeutic oligonucleotides into exosomes. Capricor emphasizes patient-focused development, translational research, and strategic partnerships to bring novel biologic medicines to patients.

📋 Description

• Set the vision and roadmap for Commercial Operations in support of Deramiocel's launch, spanning sales operations, analytics, forecasting, incentive compensation, territory design, CRM, and commercial systems. • Build and lead a high-performing Commercial Operations team and operating model tailored to a lean, launch-stage rare disease organization. • Stand up the CRM ecosystem (Veeva or Salesforce), including configuration, targeting, call planning, sample management, and field reporting. • Architect the commercial data environment — data warehouse and aggregator strategy (Databricks, Snowflake), dashboarding (Tableau, Power BI), and integration of claims, specialty pharmacy, HUB, patient services, and distribution data. • Lead forecasting, demand planning, quota setting, territory alignment, and incentive compensation design and administration. • Establish data governance, master data management, and data quality standards across the commercial organization. • Partner with Market Access, Marketing, Medical Affairs, Finance, IT, Legal, and Compliance to align commercial operations with enterprise goals and ensure compliant execution. • Own field force enablement — targeting, segmentation, call planning, field effectiveness analytics, and the operational elements of commercial training. • Design KPI and reporting frameworks that give the Commercial Leadership Team and executive team real-time visibility into launch performance. • Select, contract, and manage commercial operations vendors and service providers, including QBR ownership, SLA oversight, and budget accountability. • Perform other duties as may be assigned from time to time.

🎯 Requirements

• Education: Bachelor's degree required; MBA or other advanced degree strongly preferred. • Experience: 12+ years in biopharmaceutical commercial operations, including 5+ years in a leadership role and direct experience launching rare disease, advanced therapy, or specialty products. • Deep Expertise: Sales operations, forecasting, incentive compensation, territory alignment, CRM deployment, and commercial data strategy (claims, specialty pharmacy, HUB, distribution). • Executive Leadership: Demonstrated success building commercial infrastructure from the ground up, leading cross-functional initiatives, and managing strategic vendor relationships. • Strategic Acumen: Ability to translate commercial strategy into durable systems, processes, and analytics that drive field performance and disciplined decision-making.