Quality Engineer

October 4

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Caraway Home

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Retail • eCommerce

Caraway Home is a company specializing in high-quality kitchenware and cooking essentials. Known for their non-toxic, ceramic-coated cookware, Caraway combines thoughtful design with functionality to offer aesthetically pleasing and safe cooking solutions. Their product range includes cookware sets, bakeware, food storage options, and an array of kitchen accessories, all designed to make cooking easier and more enjoyable. Caraway is committed to providing kitchenware that is free from harmful chemicals, ensuring a healthier cooking experience. The company also emphasizes convenience with easy-to-use storage solutions and customer-friendly purchase policies.

11 - 50 employees

Founded 2018

🛒 Retail

🛍️ eCommerce

💰 $35M Series A on 2022-09

📋 Description

• Responsible for end-to-end supplier quality to enable the transition of R&D products to production • Conduct analyses of current product design, manufacturing processes, and supplier capabilities often to identify potential quality issues and risks • Ensure manufacturing/quality needs are considered in the design phase and proper quality expectations are defined • Implement quality control processes and plans, design test methods and gauges, identify potential failure modes, and ensure adherence to international standards and regulations • Collaborate with third-party testing laboratories to ensure compliance with product safety and regulatory requirements • Support tooling release and production builds by defining incoming part inspection procedures, tracking build issues, setting containment actions for non-conformances, and monitoring corrective actions • Collaborate with cross-functional teams, including product development, customer support, and supply chain to drive continuous improvement in product quality • Use data from customer support to evaluate top defect drivers, identify root cause, and implement corrective and preventive actions (CAPAs) to prevent recurrence with the supplier(s) • Lead and participate in product quality audits, both internally and at supplier facilities, to assess and address compliance with quality standards and specifications • Stay up to date on regulatory changes related to consumer product quality and recommend appropriate actions to maintain compliance • Monitor and assess supplier performance and drive supplier development initiatives to ensure consistent quality of incoming materials and components • Establish key performance indicators (KPIs) to track and evaluate metrics across the organization • Deliver training programs to educate employees and suppliers on quality standards, processes, and best practices • Stay up to date on industry trends, emerging technologies, and regulatory changes related to consumer product quality, and recommend appropriate actions to maintain compliance and efficiencies

🎯 Requirements

• Bilingual proficiency in Chinese and English • 3+ years of experience in a supplier quality, quality engineering, or manufacturing engineering role in a high-volume manufacturing environment • Work experience with highly cosmetic products is a plus • Ability to read and interpret technical drawings • Strong knowledge of quality management systems, methodologies, and tools, such as Six Sigma, Lean Manufacturing, and Statistical Process Control (SPC) • Demonstrated hands-on experience in driving quality improvements and implementing best practices in a manufacturing or product development environment • Deep understanding of international quality standards and regulations applicable to consumer products • Excellent analytical, technical writing, and problem-solving skills, with the ability to identify root causes and implement effective corrective actions with creative solutions • Experience in supplier management, including conducting supplier audits and driving supplier performance improvements • Excellent interpersonal skills and ability to build relationships with internal teams, suppliers, and external stakeholders • Have the ability to travel 25-50% of the time to our manufacturing partner facilities on a short and/or long term (up to 2 weeks at a time) basis, sometimes on short notice • Bachelor's degree in Engineering, advanced degree preferred or equivalent experience

🏖️ Benefits

• Competitive salary • Unlimited PTO • 11+ paid holidays • Fully Remote Company • High quality home and kitchen product + swag, F&F discounts