Business Analyst – Product Design and Development

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November 21

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CareCentrix

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Healthcare Insurance • Healthcare • Pharmaceuticals

CareCentrix is a healthcare company that simplifies care coordination and home benefit management, enabling health at home for members. By focusing on personalized care and utilizing their proprietary HomeBridge platform, they identify and engage members transitioning from hospital to home, ensuring timely delivery of appropriate services. CareCentrix's whole-person approach aims to improve outcomes, lower costs, and enhance both member and provider satisfaction through a high-quality provider network and data-driven analytics.

1001 - 5000 employees

Founded 1996

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2011-09

📋 Description

• Work with business partners to optimize processes, enhance performance, and improve scalability of the CareCentrix products. • Participate and support the product design and development process, working closely with the Product team and business owners to document business requirements. • Analyze existing business processes and systems to ensure design leverages existing operational efficiencies and systems as appropriate. • Conduct ad hoc and ongoing analysis of product value driver initiatives to identify qualitative and quantitative measurements of impact. • Collaborate with internal and external partners to gather, analyze, summarize, and prepare recommendations related to production issues and identify opportunities to enhance operational inefficiencies or systems. • Develop and maintain a solid understanding of systems used and functions performed within each CareCentrix product, their dependencies / interactions, to aid in the evaluation of impact from planned changes. • Elicit business and reporting requirements that are accurately identified within and across CareCentrix products and that regulatory, administrative and operational documentation is readily producible. • Partner with testing teams on development of test case scenarios that align with requirements, review and approve testing results, and provide sign off on successful deployment of functionality. • Ensure CareCentrix products and services are built in compliance with all regulatory and accreditation requirements and product standards. • Manage multiple tasks and projects, be detail oriented, responsive, and demonstrate independent thought and critical thinking. • Must perform other duties as required or assigned.

🎯 Requirements

• Bachelors Degree in a transferrable discipline or other relevant work experience in lieu of degree. • 2+ years experience in healthcare industry with knowledge of managed care and / or the post-acute marketplace (DME, home health etc.). • Strong written and verbal communication skills to enable collaboration with all levels of internal stakeholders. • Critical thinker with solid problem solving skills. • Proficiency in Microsoft Excel, PowerPoint, and Vision.

🏖️ Benefits

• Medical • Dental • Vision • 401(k) with company match • HSA employer contributions • Dependent Care FSA employer contribution • Paid Time Off • Personal/Sick Time • Paid Parental Leave • corporate bonus incentive