Career Connect (Philippines)
Recruitment • Human Resources • B2B
Career Connect (Philippines) is an executive search and recruitment firm that specializes in sourcing top-tier talent across various industries. The company focuses on matching organizations with skilled professionals to help them build effective teams that drive growth and success. With a digital-first approach and a team of experienced recruiters, Career Connect streamlines the recruitment process to deliver tailored solutions for both local and multinational clients, ensuring they find the best candidates for their open positions.
11 - 50 employees
Founded 2017
🎯 Recruiter
🤝 B2B
Customer Success Specialist
Job not on LinkedIn
July 11
Career Connect (Philippines)
Recruitment • Human Resources • B2B
Career Connect (Philippines) is an executive search and recruitment firm that specializes in sourcing top-tier talent across various industries. The company focuses on matching organizations with skilled professionals to help them build effective teams that drive growth and success. With a digital-first approach and a team of experienced recruiters, Career Connect streamlines the recruitment process to deliver tailored solutions for both local and multinational clients, ensuring they find the best candidates for their open positions.
11 - 50 employees
Founded 2017
🎯 Recruiter
🤝 B2B
📋 Description
• Manage day-to-day operations of the customer support team • Ensure high level of service and satisfaction for customers • Oversee team performance, handling escalated issues • Implement strategies to improve customer support processes • Maintain and update customer service protocols • Analyze customer support metrics • Collaborate with other departments to streamline processes • Gather and report on customer feedback
🎯 Requirements
• Bachelor’s degree in Business, Communications, or a related field. • Proven experience in a Customer Success role within customer support or service operations. • Direct to Consumer experience. • Excellent communication and interpersonal skills. • Strong problem-solving abilities and attention to detail. • Experience with customer support software is a plus. • Ability to work in a fast-paced, dynamic environment while managing multiple priorities. • Willing to work as an Independent Contractor. • With ready internet connection and equipment. • Willing to work Europe Time but has some flexibility (Around 4PM-1AM).
🏖️ Benefits
• Full Remote • Permanent Opportunity • Growth
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