Clinician Services Support Consultant

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Advocate Aurora Health

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Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

10,000+ employees

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

📋 Description

• Facilitate Epic-based documentation and navigation orientation for new physicians and APPs • Provide individualized support during orientation • Collaborate with clinical informatics and optimization teams to maintain and update orientation content • Assist in developing, customizing, and disseminating documentation tip sheets, Epic job aids, and specialty-specific workflows • Manage small to moderately complex projects aligned with CSS and organizational goals • Participate in Epic testing and validation efforts to ensure workflows are user-friendly, compliant, and clinically sound • Serve as a connector between clinicians, Clinical Navigation leadership, and operational partners • Monitor orientation trends and clinician feedback to identify opportunities for improvement • Create reports, presentations, and data summaries for internal leadership and external partners • Ensure adherence to organizational standards and regulatory requirements related to documentation and training

🎯 Requirements

• Completion of advanced training through a recognized or accredited program, equivalent in scope and rigor to post-secondary education or equivalent knowledge • High school diploma or GED required • Clinical or operational credential required • Certification in mid-revenue cycle operations from a recognized professional organization such as AHIMA, AAPC, or HFMA is required • Minimum of 5 years of healthcare experience, including at least 2 years working as a clinician or in direct partnership with clinicians or management of organizational initiatives • Demonstrated proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.) or similar products and in patient accounting and billing systems • Ability to deal and work effectively with multiple departments and in matrix organizational structures • Proven ability to influence others not directly reporting to them • Strong negotiating skills • Strong oral and written communication skills • Proficiency in data analysis is essential to examine revenue cycle/reimbursement activities and identifying and addressing related issues

🏖️ Benefits

• Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program