Alberta Blue Cross
Healthcare Insurance • Wellness • Non-profit
Alberta Blue Cross is a non-profit organization dedicated to providing comprehensive health benefits and wellness programs to the residents of Alberta. As a leader in preventative health care, Alberta Blue Cross serves over 1. 8 million people through group, government, and individual plans. The company is committed to promoting wellness, offering modern work environments, and supporting community health initiatives. It aims to empower Albertans to live healthy and fulfilling lives by addressing physical, mental, social, and financial well-being.
1001 - 5000 employees
Founded 1940
⚕️ Healthcare Insurance
🧘 Wellness
🤝 Non-profit
Member Support Representative – Individual Products
November 16
Alberta Blue Cross
Healthcare Insurance • Wellness • Non-profit
Alberta Blue Cross is a non-profit organization dedicated to providing comprehensive health benefits and wellness programs to the residents of Alberta. As a leader in preventative health care, Alberta Blue Cross serves over 1. 8 million people through group, government, and individual plans. The company is committed to promoting wellness, offering modern work environments, and supporting community health initiatives. It aims to empower Albertans to live healthy and fulfilling lives by addressing physical, mental, social, and financial well-being.
1001 - 5000 employees
Founded 1940
⚕️ Healthcare Insurance
🧘 Wellness
🤝 Non-profit
📋 Description
• Handle incoming telephone inquiries and correspondence. • Contact customers for outstanding payments. • Process new application enrolments and payments. • Achieve key performance indicators and metrics. • Research and analyze problems independently. • Cultivate member relationships. • Deliver excellent customer experience.
🎯 Requirements
• Proven commitment to delivering superior customer experience. • Preference for previous call centre experience. • Ability to work effectively with customers and teammates. • Multi-tasking and prioritization skills. • Flexibility, innovation, and independence. • Accuracy and attention to detail. • Highly developed organizational skills. • Ability to cope in a fast-paced environment. • Excellent verbal and written communication skills. • Strong decision-making and problem-solving skills. • Willingness to accept and apply constructive feedback. • Positive attitude and professionalism. • Goal orientation and accountability.
🏖️ Benefits
• Work From Home • Opportunities for career growth • Encouragement for a healthy work-life balance • Diversity and inclusion initiatives
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