Cedars-Sinai
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
10,000+ employees
Financial Care Specialist I – Customer Service
Job not on LinkedIn
November 7
🇺🇸 United States – Remote
💵 $25 - $38 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
Cedars-Sinai
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
10,000+ employees
📋 Description
• Provides patient relations support to Patient Financial Services • Identifies, analyzes, resolves, and responds to customer inquiries, concerns, and issues • Follows up on accounts to ensure payment and resolution • Works independently with strong customer service skills • Deescalates issues quickly to achieve maximum customer satisfaction • Demonstrates detailed knowledge of patient accounting systems
🎯 Requirements
• High School Diploma/GED required. • Associate degree in business administration or another related major or college level courses in finance, business, or health insurance preferred. • A minimum of 1 year of hospital billing or professional billing and/or Collection experience with customer service and call center experience required.
🏖️ Benefits
• healthcare • generous time-off policy • 403(b) plan
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