Director, Product Management – Government Segment

🕒 May 20

⚜️ Louisiana, North Carolina, +3 more states – Remote

⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $142k - $236k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Highmark Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1852

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

💰 $5M Grant on 2021-05

Healthcare Insurance • Non-profit • Social Impact

Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

📋 Description

• Lead product management efforts focused on the Acquisition & Onboarding portfolio within the Government segment • Define and execute strategies that drive membership growth and enhance member retention • Optimize the onboarding experience to foster engagement and confidence among government members • Conduct market research, competitive analysis, and customer insights to identify unmet needs • Develop new products and experiences that create durable customer and business value • Socialize product strategy and roadmap with key stakeholders and obtain buy-in • Develop and maintain a comprehensive multi-year product roadmap that aligns with the company's strategic goals • Lead the product development process from ideation to launch • Manage product backlog, prioritize features, and track progress against timelines, budgets, and value realization • Monitor product performance metrics and implement strategies for product optimization • Build, mentor, and lead a high-performing team of product managers and analysts

🎯 Requirements

• 7 years of experience in product management, strategy, operational improvement, and/or consulting • 5 years of experience in Management or leadership role • Through knowledge of membership, rates, financial, economic and competitive data • Excellent written, interpersonal, communication, and presentation skills • Excellent analytical, problem-solving, and decision-making skills • Proven track record of successfully developing and launching innovative products that meet customer needs and drive business growth • Strong understanding of the health insurance and health system landscape, including regulatory requirements, market dynamics, and customer behavior • Ability to lead and motivate teams, fostering a collaborative and results-oriented environment • Experience using sketches, flow diagrams, wireframes, mockups, prototypes, member experience blueprints, and visual concepts • Bachelor’s degree in Business Administration, Healthcare Administration, or a related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Professional development opportunities