Application Support Consultant – Graduate / Early Careers

Job not on LinkedIn

🔥 5 minutes ago

🇬🇧 United Kingdom – Remote

💵 £28.5k / year

⏰ Full Time

⚪️ Entry-level

💼 Consultant

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

IMP Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

SaaS • Enterprise

IMP Software is a company focused on providing software development services and solutions. The company operates remotely with a focus on consulting, software engineering, and development roles, mainly in the UK. It offers a platform for users to manage cookies and data privacy, indicating a commitment to compliance with privacy standards and ensuring a user-friendly online experience. IMP Software is involved in analytics to optimize their services and enhance customer experience.

📋 Description

• Answer customer queries through live chat and tickets, seeing them through to resolution • Investigate issues, identify causes, fix them or escalate them with clear communication • Log incidents accurately with replication steps and expected outcomes • Identify gaps or errors in user guides and AI-generated responses and provide feedback • Configure application settings to match customer needs • Learn new products and features and become a platform expert • Support the wider team as needed in a growing business

🎯 Requirements

• Logical thinker who enjoys working through problems until they are solved • Self-motivated and able to figure things out independently • Genuine desire to help customers and put them first • Clear written and verbal communication skills • Able to explain things simply and clearly to customers of all levels • Comfortable using Excel • Hungry to learn and keen to develop • A degree or recent graduate background (any subject) — nice to have, not essential • Experience in a customer-facing role, including part-time, retail or hospitality work — nice to have, not essential • Interest in finance, education or technology — nice to have, not essential

🏖️ Benefits

• 27 days’ holiday plus bank holidays, with the option to buy up to 5 more • Funded and encouraged CPD • Remote-first flexible working • Broadband allowance • Home office stipend • Regular team socials • AXA health insurance, including dental, optical and mental health cover • Enhanced maternity and paternity leave • Life assurance (4x basic salary)