Triage and Support Officer – Bank

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £14 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

Apply Now
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Logo of Thrive Tribe

Thrive Tribe

51 - 200 employees

Founded 2009

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

Food & Beverage • Healthcare • Consulting

Thrive Tribe is a company dedicated to empowering individuals to improve their lifestyle and behavior through award-winning support programs. Founded in 2008, Thrive Tribe delivers innovative, evidence-based wellness services across the UK, aiming to help over a million people thrive by changing their behaviors. They recruit diverse talent to implement these programs and support environmental and social causes, such as reducing their carbon footprint and partnering with charities. Thrive Tribe is committed to being an equal opportunity employer and creating an inclusive workplace. The company focuses on employee well-being, offering life coaching, online counseling, and other health-promoting benefits.

📋 Description

• Deliver exceptional customer service while managing client referrals by phone and electronically • Accurately input client referral details into the database • Motivate service users to achieve health outcomes • Carry out screening to the highest standards in accordance with the NHS Code of Practice • Collaborate with the National Diabetes Prevention Programme team and partner organisations to create referral routes and meet targets • Prioritise key tasks according to service needs • Contribute to new projects and service developments across Thrive Tribe services • Comply with Information Governance and Clinical Governance legislation, requirements, and guidance • Help maintain and advance Thrive Tribe’s organisational culture and values

🎯 Requirements

• Excellent customer service and communication skills • Empathetic and caring nature • Experience supporting clients to make healthy lifestyle choices is advantageous • Ability to work remotely from home • Right to work in the UK • Ability to attach a CV and covering letter when applying

🏖️ Benefits

• Flexible working • Tailored health and wellbeing support, including access to life coaching • Online counselling • Opportunities to get active with colleagues • Opportunities for learning, development, leading projects, and career progression • Regular career conversations • Annual Challenge Weekend and ThriveFest events • Peer reflection platform for recognising colleagues' great work • Employee Experience team support • All equipment required to carry out the role will be provided • Additional performance-related bonuses

Apply Now

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