Quality Assurance Supervisor – Workforce Compliance

Job not on LinkedIn

🕒 4 days ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CareerTeam

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🎯 Recruiter

💼 Consulting

🤝 B2B

Recruitment • Consulting • B2B

CareerTeam is a European personnel consultancy and executive search firm operating “in the digital age. ” They provide Executive Search, Professional Search and Recruitment Process Outsourcing (RPO), focusing on placing C‑level executives, digital and e‑commerce leaders, engineering and IT specialists, finance and accounting roles, healthcare & life sciences, product/UX and go‑to‑market functions. CareerTeam emphasizes a digital multi‑channel search process, claims a network of over 770,000 contacts and around 260 consultants, and delivers talent sourcing, candidate assessments and hiring process management for corporate clients across Europe.

📋 Description

• Conduct regular reviews of participant case files for accuracy, completeness, and compliance with Federal WIOA/TANF, State, local, and corporate policies • Monitor data entered into State Systems and participant management systems for accuracy and timeliness • Identify deficiencies and trends, document findings, and recommend corrective action • Support local QA staff in resolving file and data issues • Lead bi-weekly check-in calls with Program Directors, Regional Directors, and other staff • Maintain and update spreadsheets and reporting tools daily • Monitor quality assurance reports and dashboards and alert the Quality Assurance Manager of discrepancies • Assist with program monitoring and audits • Support development and continuous improvement of policies, procedures, and quality management practices • Partner with the Training Coordinator to address recurring issues and conduct targeted training • Maintain knowledge of standard operating procedures and contract and TEGL updates • Review invoices, payment requisitions, and ACH requests for accuracy, authorization, and documentation • Process weekly billing by preparing payment spreadsheets and submitting them for approval and payment • Identify missing information, duplicate entries, and mathematical discrepancies and collaborate with internal teams to resolve variances • Maintain accuracy and confidentiality of participant information • Perform other duties and projects as needed

🎯 Requirements

• Bachelor's degree or equivalent workforce experience • WIOA, TANF, and/or SNAP experience in quality assurance, monitoring, compliance, case management, and/or eligibility • Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills • Computer literacy with strong MS Excel skills • Google Drive experience • Ability to learn specialized databases and software systems • Excellent interpersonal and communication skills, both oral and written • Ability to thrive in a fast-paced environment while maintaining confidentiality • Successful completion of a background check, including criminal, prior employment, and education verification • Ability to work during business hours for assigned contracts regardless of physical location

🏖️ Benefits

• Equal Opportunity Employer • Background check and employment verification process

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