CareTalk Health
51 - 200 employees
Founded 2021
🏥 Healthcare
🤝 B2B
Healthcare • B2B
CareTalk Health is a Clinical Process Outsourcing (CPO) company and virtual national medical practice that delivers virtual health solutions to healthcare organizations across the United States. It provides telehealth-focused clinical services and administrative processes that can be Medicare-billed when applicable, supporting Medicare and Medicaid populations. CareTalk operates as a virtual provider partner, enabling remote care delivery and revenue-cycle–eligible services for other healthcare entities.
Patient Engagement Specialist
Job not on LinkedIn
🕒 July 27
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CareTalk Health
51 - 200 employees
Founded 2021
🏥 Healthcare
🤝 B2B
Healthcare • B2B
CareTalk Health is a Clinical Process Outsourcing (CPO) company and virtual national medical practice that delivers virtual health solutions to healthcare organizations across the United States. It provides telehealth-focused clinical services and administrative processes that can be Medicare-billed when applicable, supporting Medicare and Medicaid populations. CareTalk operates as a virtual provider partner, enabling remote care delivery and revenue-cycle–eligible services for other healthcare entities.
📋 Description
• Efficiently schedule and coordinate medical appointments between patients and healthcare providers. • Help the patient complete a Health Risk Assessment (HRA) to prepare the doctor before the visit. • Answer calls from patients and prospective patients, rescheduling appointments, and documenting all interactions. • Facilitate effective communication between patients, healthcare providers, and other team members. • Additional responsibilities may be assigned as needed.
🎯 Requirements
• Proficiency in using telehealth platforms and virtual communication tools. • Strong communication and interpersonal skills, with the ability to establish rapport with patients remotely. • Excellent organizational and time-management abilities to manage virtual visits and appointment schedules efficiently. • Knowledge of medical terminology, basic health assessments, and health education (Preferred). • Familiarity with electronic health record (EHR) systems and documentation procedures. (Preferred) • Commitment to maintaining patient confidentiality and adherence to HIPAA guidelines.
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