Field Service Technician – Freiburg and Black Forest Region

🕒 September 2

🇩🇪 Germany – Remote

💵 €42.7k - €67.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 18%

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🗣️🇩🇪 German Required

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Logo of Carrier

Carrier

10,000+ employees

Founded 1915

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Commissioning and servicing heat pumps at residential customers’ sites and for system operators • Providing service-oriented advice to customers from heating companies by phone and in person • Supporting colleagues in technical field service across the wider service area • Participating in on-call duty to provide customers with support as quickly as possible

🎯 Requirements

• Completed relevant vocational training as an HVAC and plumbing systems mechanic, refrigeration mechatronics technician, electronics technician for energy and building technology, electrician, or electrical installer • Further training as a master craftsperson or technician is preferred • Professional experience in customer service, for example in heating technology, refrigeration technology, or air conditioning and ventilation technology • Category 1 refrigerant handling certificate required; Category 2 certificate is an advantage • Valid Category B driving licence • Good spoken and written German • Strong technical aptitude, customer focus, and willingness to travel

🏖️ Benefits

• Your working day starts and ends at home • Mercedes-Benz company vehicle equipped on site with the necessary materials for service assignments • Modern company mobile phone • Health program for employees and their families • Corporate Benefits discounts • Company pension scheme • 30 days of paid vacation per year • Competitive total compensation package with additional benefits and health programs

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