Director of Content Strategy

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August 9

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Casap

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Fintech • Banking • Artificial Intelligence

Casap is a technology company that focuses on automating dispute management processes within the fintech and banking sectors. Leveraging artificial intelligence, Casap provides a collaboration platform designed to reduce fraud loss and streamline operations, enabling users to resolve disputes efficiently and enhance customer loyalty. The platform features built-in compliance expert systems, allowing partners to identify patterns of fraud and automate the resolution of disputes. Casap's technology targets banks, credit unions, and fintech companies, offering higher recovery rates and reduced dispute-related costs.

1 - 10 employees

Founded 2023

💳 Fintech

🏦 Banking

🤖 Artificial Intelligence

📋 Description

• Casap is looking for a Director of Content Strategy excited to drive compelling narratives that educate financial institution leaders about a rapidly scaling product at the forefront of automation and artificial intelligence. • Develop and execute content strategy across all channels, translating complex fraud and banking concepts into clear narratives that resonate with credit union and bank leaders at different buying stages. • Create high-impact content including decks, one-sheeters, thought leadership, video content, and customer testimonials that drive awareness and conversion. • Own content planning and campaign development in collaboration with sales, product, and executive teams to align messaging with business objectives. • Collaborate with CEO and subject matter experts to craft thought leadership positioning Casap as an authority in the space. • Manage external creative partners (agencies, freelancers) while maintaining strategic oversight and quality standards. • Use data and performance insights to optimize content effectiveness and inform future initiatives.

🎯 Requirements

• 4-8 years of experience in content strategy, brand storytelling, or marketing communications, preferably in fintech, financial services, or B2B technology. • Exceptional writing and content creation skills with a portfolio demonstrating ability to simplify complex technical concepts for executive audiences. • Experience creating executive-facing materials including presentation decks, one-sheeters, and thought leadership content. • Strong strategic thinking with experience translating business concepts into multi-format content campaigns that drive measurable results. • Comfort working in fast-paced startup environments with high autonomy and cross-functional collaboration. • Experience managing external creative resources and using data to optimize content performance.

🏖️ Benefits

• equity