Project Manager

🕒 May 21

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Casepoint

501 - 1000 employees

Founded 2008

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

Casepoint is an AI-powered, cloud-based eDiscovery and legal data discovery platform that helps organizations identify, collect, preserve, and analyze legal, regulatory, and compliance-related data at enterprise scale. The platform provides legal hold, FOIA management, secure cloud collections and processing, built-in connectors and open APIs, and AI-driven review and analytics (CaseAssist) to accelerate investigations, litigation, and compliance workflows. Casepoint emphasizes military-grade security and certifications (including FedRAMP and DoD IL levels) to serve government agencies, corporations, and law firms that require defensible, secure data discovery and compliance solutions.

📋 Description

• Manage the full project management lifecycle for customer projects, including reporting, resource management, demand management, risk management, budgeting, scheduling, and coordination of project activities and daily operations • Oversee multiple project teams, manage resource assignments and task completion dates, and prioritize activities based on customer requirements and SLAs • Serve as the primary point of contact and first point of escalation throughout the project lifecycle • Develop detailed project plans covering schedules, budgets, team-member duties, goals, and timelines • Review contracts and purchase orders to ensure delivery adheres to sales-process agreements • Monitor projects to keep them on track, meet deadlines, stay under budget, and deliver contract requirements • Collaborate with Customer Success, Customer Services, Customer Support, Information Services, and Product teams to resolve complex technical issues • Consult customers and project teams regarding special needs, desired outcomes, software tools, budgets, and other requirements • Establish and maintain customer relationships and present briefing materials to staff, executives, and federal customers • Direct operational and customer projects, establish milestones, monitor status, and manage workflows • Provide resources and oversight for project management and special services projects • Coordinate end-user and administrative training sessions with the Product Enablement Team • Conduct project-level and just-in-time after-action reviews and report and respond to customer feedback • Identify opportunities to improve departmental efficiency and reduce expenses by streamlining operations • Report to the Manager, Project Delivery

🎯 Requirements

• Minimum 5+ years of direct customer-facing experience with SaaS processes and technologies • Minimum 2+ years of project management experience in deploying enterprise projects and technology products • Demonstrated experience in stakeholder management, relationship management, and software implementation • Hands-on experience with project management tools (Asana, Jira, NetSuite Suite Projects Pro) • Strong communication skills to coordinate with team members, vendors and management • Analytical, technology, and problem-solving skills to identify, communicate, and troubleshoot technical issues • Excellent verbal presentation skills and written communication skills • Experience in self-training and developing expertise with new user-based technology • Experience working directly with customers to achieve results • Ability to obtain and maintain DoD Secret, Public Trust or higher clearance • US Citizenship (non-dual) required • Preferred: Experience managing Government projects • Preferred: Project Management Professional (PMP) Certification • Preferred: MBA with correlating business experience or an equivalent combination of education and experience • Preferred: Secret Clearance

🏖️ Benefits

• Remote work eligibility • Occasional in-person collaboration opportunities for DMV-based candidates • Equal employment opportunity

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