Senior Solutions Engineer, First Party Casualty

🕒 July 21

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $106.3k - $150k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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CCC Intelligent Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more.

📋 Description

• Serve as a client-facing expert on first party casualty claims operations • Lead highly complex carrier process reviews by conducting prospective client interviews to map current-state workflows, interpret operational pain points, and translate findings into actionable recommendations and solution designs • Engage stakeholders across multiple levels (frontline adjusters through senior executives), adapting communication style to effectively influence both operational and strategic audiences • Articulate industry best practices in first party casualty and benchmark client operations against them • Work directly with prospective clients to document configuration requirements, integration needs, and technical constraints • Deliver tailored product demonstrations and solution walkthroughs that connect first party solution capabilities directly to client pain points • Guide technical discovery across the sales cycle, equipping sellers with operational insight to advance opportunities • Build and deliver executive-ready PowerPoint presentations that clearly articulate client problems, solution value, ROI, and structured visual narratives to support scalable pre-sales efforts • Create clear technical narratives and reusable enablement materials that translate product capabilities into client-relevant solutions and equip sellers to deliver consistent first party messaging • Anticipate client objections and equip sellers and executives with credible, well-supported responses grounded in product knowledge and industry expertise • Contribute to scalable tools, templates, and processes to improve pre-sales efficiency • Maintain fluency in product capabilities, roadmap, and industry trends to inform client conversations • Build strong relationships with product management, aligning on client needs and market direction • Serve as a connection point between clients and product by sharing feedback, market insights, and competitive intelligence • Collaborate with Product, Marketing, and Customer Success to ensure alignment on messaging and client needs • Support the transition from sales to implementation by facilitating knowledge transfer and ensuring clear expectations

🎯 Requirements

• Hands-on carrier-side experience in first party casualty claims operations • 5+ years of experience in sales engineering, solution consulting, technical pre-sales, claims operations, strategy, or process improvement • Proven ability to lead process reviews or operational assessments, synthesize complex inputs, and translate findings into clear, actionable recommendations for clients • Utilizing software such as Visio or Miro to document • Strong client-facing communication skills, with the ability to engage senior business stakeholders, frontline users, and technical audiences with credibility and clarity • Advanced presentation and storytelling skills, including the ability to build executive-ready PowerPoint decks that connect client pain points, solution value, ROI, and business impact • Apply structured analysis skills to review workflows, organize information, identify trends, and develop practical, client-focused recommendations, using Excel as needed for basic analysis • Experience collaborating cross-functionally with Sales, Product, Marketing, Customer Success, or Implementation teams to support client needs and solution alignment • Bachelor’s degree preferred.

🏖️ Benefits

• 401K Match • Paid time off • Annual Incentive Plan • Performance Bonus • Comprehensive health insurance • Adoption Assistance • Tuition Reimbursement • Wellness Programs • Stock Purchase Plan options • Employee Resource Groups