
Enterprise • Telecommunications • SaaS
CCR GROUP is a company that specializes in providing omnichannel service solutions, cloud transition consulting, and advanced call center management services. Founded in 2011, CCR focuses on integrating systems for process management, customer experience, and communications centers. The company offers cloud-based call center platforms ensuring easy management, scalability, and enhanced customer satisfaction, supported by strong analytics capabilities. CCR also guides businesses in migrating to cloud-based infrastructures, optimizing their IT setups. With products like EasyConnect Video, CCR strengthens customer interaction through innovative video communication solutions. It operates across various sectors including banking, insurance, telecommunications, and e-commerce, offering comprehensive solutions tailored to company-specific needs.
51 - 200 employees
Founded 2011
🏢 Enterprise
📡 Telecommunications
☁️ SaaS
October 24

Enterprise • Telecommunications • SaaS
CCR GROUP is a company that specializes in providing omnichannel service solutions, cloud transition consulting, and advanced call center management services. Founded in 2011, CCR focuses on integrating systems for process management, customer experience, and communications centers. The company offers cloud-based call center platforms ensuring easy management, scalability, and enhanced customer satisfaction, supported by strong analytics capabilities. CCR also guides businesses in migrating to cloud-based infrastructures, optimizing their IT setups. With products like EasyConnect Video, CCR strengthens customer interaction through innovative video communication solutions. It operates across various sectors including banking, insurance, telecommunications, and e-commerce, offering comprehensive solutions tailored to company-specific needs.
51 - 200 employees
Founded 2011
🏢 Enterprise
📡 Telecommunications
☁️ SaaS
• Design and implement telecom networks using a variety of different applications • Analyze telecom infrastructure and make appropriate cost-effective design recommendations • Requisition hardware necessary to deliver technology solutions • Assist with identification and qualification of new solutions • Resolve escalation issues regarding adjustments, incorrect material, or delivery problems • Coordinate corrective actions • Remain current with changing technology • Develop and maintain effective partner relationships • Develop and implement purchasing policies, practices and procedures while monitoring metrics associated with different types of purchase orders • Ability to secure bids and proposals in the procurement of goods and services • Negotiate pricing, terms, conditions including one time and long-term contract purchases • Follow up on orders to meet internal or external deadlines • Coordinate between partners, BeyondReach, and/or BeyondReach's client to ensure order completion • Ability to assist in sourcing strategies to improve efficiencies in leveraging partnership • Assist in developing tools and reports to improve quoting efficiencies and implementation delivery • Leverage quality controls to ensure products (services, hardware, and software) are delivered according to order details and rectify order discrepancies as necessary • Ability to travel 15%
• Bachelor’s Degree preferred • 5+ years of relevant experience • Strong understanding of telecom infrastructure and Ethernet connectivity • Strong understanding of wireless technologies (Both line of site and non-line of site technologies) • Strong understanding of TCP/IP, network design, Layer-2 connectivity, Internet, MPLS, SDWAN, fiber optics, microwave transmission, wireless mesh, and secure IP networking requirements including IPSec, GRE, SSL and VPN technologies • Strong understanding of CPE options to deliver CCR’s Product Portfolio • Hands on experience developing, migrating, maintaining and troubleshooting telecom networks • Strong negotiating skills to obtain best prices, terms, and conditions, including one-time and long-term contract purchases, including preparing purchase orders and placing orders • Solid IT background • Technical documentation, using programs similar to Microsoft Visio • Procurement experience required
• free daily lunch for employees • gym membership reimbursement • health, dental, and vision insurance • paid time off and paid holidays • 401k program • quarterly profit sharing • short & long term disability and life insurance • lots of development opportunities to help you grow your professional career
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