Call Center Support Representative

September 25

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+12 more states

🏈 Alabama – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $12 - $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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CDK Global

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Automotive • SaaS • Artificial Intelligence

CDK Global is a leading provider of dealership software solutions serving nearly 15,000 dealer locations across the globe. The company empowers automotive and heavy truck dealers with advanced tools and technology to enhance both sales and service operations. With over 50 years of experience, CDK Global offers a comprehensive suite of products including Dealer Management Systems, Customer Relationship Management software, Digital Retail solutions, and Finance & Insurance tools. The company focuses on creating seamless and integrated solutions to improve trust, streamline operations, and boost profits for its clients in the automotive and heavy truck sectors. CDK Global also emphasizes the utilization of artificial intelligence to transform the automotive retail experience by offering insights and intelligence through its unified solution portal.

5001 - 10000 employees

Founded 1972

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Appointment setting for automotive dealerships nationwide • Provide high-quality calls 100% of the time and consistently represent the automotive dealership positively and professionally • Use multiple platforms and programs to read, write, and speak with customers on the phone • Participate in paid training and follow performance-based metrics • Work flexible full-time schedules (Day, Night, Weekend) and qualify for retention and performance bonuses

🎯 Requirements

• Strong verbal and written communication skills • Must have a quiet place to work, free from background noise • Basic computer skills and experience navigating multiple platforms, programs, and screens while reading, writing, and speaking with a customer on the phone • Ability to provide high-quality calls 100% of the time and represent the automotive dealership positively and professionally • Ability to work flexible schedules (Day, Night, and Weekend) • Applicants for employment in the US must be authorized to work in the US • Bilingual Spanish is a plus (preferred, not required)

🏖️ Benefits

• Paid training • Hourly rate plus the opportunity to earn extra in performance-based bonuses • $500 Retention Bonus paid after 90 days of satisfactory performance • Medical, dental, and vision benefits • Paid Time Off (PTO) • 401K Matching Program • Tuition Reimbursement • Equipment provided • Flexible full-time schedules (Day, Night, and Weekend)