
10,000+ employees
Founded 1984
💼 Consulting
🏥 Healthcare
📚 Education
💰 Post-IPO Equity on 2015-07
Consulting • Healthcare • Education
CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.
🕒 3 days ago
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
👷🏻♀️ Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 20%
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10,000+ employees
Founded 1984
💼 Consulting
🏥 Healthcare
📚 Education
💰 Post-IPO Equity on 2015-07
Consulting • Healthcare • Education
CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.
• Administer macOS devices through Microsoft Intune, including enrollment, configuration profiles, compliance policies, application deployment and user assignment • Plan and deliver macOS upgrades and maintain minimum OS and build requirements to Cyber Essentials Plus standards • Maintain enrollment and user guidance after major macOS releases • Manage Mac application packaging, updates and remote settings using scripting and automation where appropriate • Triage and resolve Mac incidents and requests, including enrollment, password recovery, VPN/access issues, application faults and device rebuilds or wipes • Review vulnerability reporting and remediate to Cyber Essentials Plus standards • Collaborate with Security, Architecture, Identity, Service Management and suppliers on risks and changes • Maintain technical and user documentation • Contribute to root cause analysis and identify service improvements • Follow ITIL/ITSM controls for incident, problem and change management • Meet agreed service levels and support out-of-hours activity when required
• Significant hands-on experience supporting macOS in an enterprise environment • Practical Microsoft Intune experience across Mac and mobile device management, application deployment and policy enforcement • Strong troubleshooting and decision-making skills, including escalated incident coordination • Knowledge of Azure AD / Entra ID, Active Directory integration and Mac identity or access dependencies • Ability to explain complex technical topics clearly to non-technical users and stakeholders • Mac application packaging experience • Experience with Apple Business Manager • Flexibility for occasional UK travel, shift or on-call support according to service needs • UK Security Clearance eligibility/holding as required • Curiosity, learner’s mindset and willingness to engage with evolving technology and tools
• Support for professional growth and learning • Collaborative work environment • AI learning and experimentation culture • Equal opportunity employment
Apply Now🕒 3 days ago
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