CDW
10,000+ employees
Founded 1984
🏢 Enterprise
☁️ SaaS
🔒 Cybersecurity
💰 Post-IPO Equity on 2015-07
Enterprise • SaaS • Cybersecurity
CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.
Technical Manager – Configuration Services
Job not on LinkedIn
🕒 February 17
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CDW
10,000+ employees
Founded 1984
🏢 Enterprise
☁️ SaaS
🔒 Cybersecurity
💰 Post-IPO Equity on 2015-07
Enterprise • SaaS • Cybersecurity
CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.
📋 Description
• To lead, drive and develop multiple technical areas of CDW’s Configuration services team. • To be the forward looking technical leader, identifying opportunities for new and improved services and service delivery techniques. • To provide a Technical voice for CDW UK&I Configuration services into the wider business, including collaboration with our US Configuration teams. • Responsible for process and productivity within the relevant teams. Ensuring SLAs are met, KPIs are used effectively to drive data led decision making and performance is effectively managed. • To support an excellent onboarding experience for all Sellers and customers. • Responsible for engagement throughout the team, being proactive with delivering CDW’s Leadership Model and encouraging the CDW Way code of conduct through all practices.
🎯 Requirements
• Strong background knowledge of networking, security, and cloud computing. • Significant experience in configuration and testing of IT products and solutions, preferably in an IT reseller environment. • Enthusiastic about technology, eager to learn and share knowledge within the team. • Proven track record of delivering change and driving technical efforts to benefit customers with extensive experience of agile delivery techniques and methodologies. • Experienced in leading through change and driving excellence through motivating and engaging teams, using performance management tools and procedures to ensure team members share in departmental success. • Experience working alongside Coworker success teams (HR, Payroll, Talent Acquisition etc..) • Experience producing and analysing performance KPIs. • Experience of working to challenging deadlines.
🏖️ Benefits
• Professional development opportunities • 25 days annual leave • Private healthcare • Pension scheme • Flexible working hours
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