Sales Engineering Consultant

November 8

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Ciena

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Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

📋 Description

• Perform technical oversight, including on-site customer engagements • support customer and internal architectural discussions and requirements definition into the engineering organizations • Ability to produce written proposals, network engineering designs/documentation, as well as quoting the solutions • Be able to create, communicate and articulate the value of solutions to customers • Understand the customers current network, software applications and architecture • Work with both internal and external organizations to drive solutions for our customers • Consult with customers on best practices and how to incorporate Ciena’s technology into their networks • Serve as a customer-facing primary contact for advanced technical issues • Utilize Ciena’s design and modeling tools to model optical network architectures • Assist in the preparation of quotes, RFx's responses, and forecasts • Understand and assist customers in their API and software integration efforts • Manage and track customer requests and help coordinate sales activities • Assist Customer Product and Technology solution discussions and presentations • Support in the development of pricing strategies and incentives to win business • Lead the transition of customers from end-of life products to other Ciena solutions

🎯 Requirements

• Bachelor’s Degree (CS, EE), or equivalent experience, required • Master’s Degree, preferred • 10+ years telecommunications / industry experience • Engineering or Product Management background required • Prior Data Center Operator and Internet Content Provider sales experience would be beneficial

🏖️ Benefits

• medical, dental, and vision plans • participation in 401(K) (USA) & DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • company-paid holidays • paid sick leave • vacation time