Setup Configuration Analyst

Job not on LinkedIn

June 24

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Celerant Technology

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Celerant is a leading provider of innovative end-to-end retail commerce software that maximizes business growth and efficiency for startup to enterprise businesses. We supplement the power and simplicity of our retail commerce software for in-store and eCommerce with an experienced team, online marketing services, industry-specific functionalities and features, and flexible pricing models to enable retailers to focus on their business, not their software.

51 - 200 employees

📋 Description

• We are looking for a skilled and highly motivated person to join our Setup/Updates team as an entry level Setup Configuration Analyst. • The primary responsibility of this role is to remotely perform scheduled setup of hardware and software for customers. • As a Setup Configuration Analyst, you will work closely with our implementation/project management team as well as with customers to complete the assigned tasks. • The ideal candidate should be detailed orientated, be able to work independently, possess the ability to work effectively with co-workers and customers, and exhibit outstanding customer service skills. • Remotely perform setup of POS system hardware and software components. • Complete assigned tasks accurately and in a timely manner. • Provide status updates of assigned tasks to customer and project manager. • Escalate issues to the technical support team, project manager, development team and department manager as necessary. • Create/update department documentation, provide feedback to department manager.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or 5+ years of equivalent experience • SQL programming and relational database knowledge • Basic networking and client/server system architecture knowledge • Strong oral and written communication skills • Flexibility to work outside normal hours as needed • Experience with Microsoft SQL Server, Windows Server, Apache Tomcat, and Java is preferred • Experience with using retail software or providing technical support in small/medium business applications is a plus

🏖️ Benefits

• Medical • 401(K) • Vacation/Sick leave • Life Insurance • FSA • Optional Dental and Eye Care Coverage Available