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Business Support

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 10%

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Logo of Cencora

Cencora

10,000+ employees

đź’Ľ Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

đź“‹ Description

• Provide administrative and customer support to the Sales Team • Create monthly reports for customers and internal stakeholders • Welcome and onboard new GPO members • Support the National Sales Manager with ad hoc reporting requests • Provide day-to-day customer support in alignment with Territory Managers and the GPO team • Validate new account setup requests and distribute new leads to the Sales Team • Administer the CRM and ensure it is accurate and up to date • Support the Sales Team with internal customer-related activities • Ensure a high standard of service to existing and prospective customers • Collaborate with MWI Internal Teams on opportunities and customer support • Maintain correct contact information for independent veterinary practices in MWI's CRM and record all practice contact • Advocate for customers within operational, customer solutions and shared services functions • Represent MWI in meetings with customers and prospects when required • Support customer and commercial projects • Attend industry-related events as required

🎯 Requirements

• Fixed term contract for 9–12 months • Clinical background either as a qualified RVN or through time spent working in a veterinary practice • Determination to meet and exceed targets • Good presentation and organisational skills • Proficiency with Word, Excel, PowerPoint and Outlook • Ability to work to deadlines • Ability to follow processes and protocols • Strong team player • Attention to detail • Customer Service experience • Must attend industry-related events as required, including some evenings and weekends • Must understand the Company's standard operating procedures and attend training sessions as appropriate

🏖️ Benefits

• Benefit offerings outside the US may vary by country and will be aligned to local market practice • Reasonable accommodations during the employment process for individuals with disabilities

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