Enterprise 340B Program Operations Manager

🕒 July 9

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Supporting the 340B Enterprise Strategy & Center of Excellence • Partnering with commercial business and operational leaders • Managing project plans and initiatives related to 340B strategy • Measuring customer experience and identifying improvement opportunities • Managing 340B inbox and case management • Collaborating with cross-functional teams • Participating in relationship management activities with external parties • Tracking and monitoring performance metrics as they relate to 340B

🎯 Requirements

• Completion of a four-year bachelor's degree program required • Preferred Masters in Business Administration or Project Management Certification • Has broad training in fields such as Business Administration, Customer Experience, Project Management and Operations • Has 3+ years of 340B experience, including knowledge of 340B compliance and regulations • Experience with managing multiple projects and workstreams at one time • Has significant operational leadership experience with an emphasis on customer experience and account management, preferably in the Pharmaceutical Industry • Demonstrates experience operating in a large enterprise (>30,000 employees) • Demonstrates an ability to successfully manage large teams across the organization • Must have completed or be willing to complete 340B University or 340B University on Demand • Must have completed or be willing to complete Apexus Advanced 340B Operations Certificate Program (340B ACE) • Understands Pharmacy trends and operations • Has experience in data analytics and reporting (preferred) with proficiency in PowerBI • Must demonstrate excellent negotiation and organizational skills • Must demonstrate the ability to communicate effectively, both verbally and in writing • Must have a working knowledge of Microsoft Office Suite and Salesforce

🏖️ Benefits

• medical, dental, and vision care • backup dependent care • adoption assistance • infertility coverage • family building support • behavioral health solutions • paid parental leave • paid caregiver leave • training programs • professional development resources • mentorship programs • employee resource groups • volunteer activities