Enrollment Manager

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🕒 May 28

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Logo of Cengage Group

Cengage Group

5001 - 10000 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

💰 Private Equity Round on 2023-06

Education • eCommerce • SaaS

Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.

📋 Description

• Ensure Enrollment team meets/exceeds all assigned revenue and enrollment objectives. • Ensure strict adherence to the designated enrollment process, including measurement, tracking, reporting, and mentoring. • Identify improvements in the enrollment process to improve efficiency and provide better services to generate incremental revenue. • Hire, mentor, and lead all aspects of a team of Enrollment Representatives. • Get results in a collaborative and positive working environment. • Complete staff assessments and performance reviews. • Generate student enrollment by advising prospective students on how the school can meet their educational and career needs. • Ensure the highest quality student experience from an individual’s first contact with the school through their initial enrollment. • Work collaboratively with other department leaders to develop effective and efficient processes across ed2go departments. • Develop and manage relationships with vendors outside of Cengage where necessary.

🎯 Requirements

• Bachelor’s degree or equivalent experience is preferred. • 4+ years of consultative sales experience required, preferably in education. • Minimum of 3 years management experience preferred. • 3+ years of sales and/or management experience in an inside sales or similar environment. • Computer savvy. • Experienced problem-solver and dedicated troubleshooter, specializing in customer issues. • Ability to work beyond conventional business hours to complete assignments as required.

🏖️ Benefits

• Discretionary incentive bonus program • Total Rewards package

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