Business Analyst

🕒 May 28

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

👻 Ghost score 28%

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Logo of Ceresti Health

Ceresti Health

11 - 50 employees

Founded 2013

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 B2B

💰 $11.7M Venture Round - Ceresti Health on 2025-08

Healthcare • Healthcare Insurance • B2B

Ceresti Health is a tech-enabled care company that partners with health plans and accountable care organizations (ACOs) to support family caregivers of people living with dementia. The company combines claims-data driven risk stratification, caregiver education, a tablet-based platform, and weekly personal care navigators to improve care plan adherence, close social determinants of health gaps, and proactively detect changes in patients' conditions. Ceresti’s caregiver-led program has independently validated results showing substantial reductions in avoidable hospitalizations and per-patient medical costs, and it offers no-risk, outcomes-based contracts for payers.

📋 Description

• Analyze business performance, operational workflows, and current product experience to identify opportunities for improvement across products and internal processes. • Translate ambiguous business questions into structured analyses, clear insights, and actionable recommendations. • Support product development by producing clear requirements documentation (e.g., business requirements documents, process flow diagrams, gap analyses, acceptance criteria) grounded in operational reality and user needs. • Use SQL for ad-hoc analysis to support product launches and answer recurring business questions, partnering with the Analytics team on deeper investigations. • Partner with the Analytics team to define success metrics and surface insights for product launches and operational initiatives. • Ensure data outputs are accurate, well-documented, and easy for stakeholders to understand and use in decision-making. • Lead discovery efforts, including stakeholder interviews and current-state workflow mapping, to deeply understand operational workflows, pain points, and gaps. • Synthesize qualitative and quantitative insights into clear narratives that align teams around the “why” behind decisions. • Collaborate closely with product managers, engineers, and operations partners to ensure insights and requirements are understood, prioritized, and implemented effectively. • Continuously surface business insights across the organization to inform strategy, prioritization, and execution. • Measure the impact of product, operational, and partnership initiatives and communicate results to stakeholders. • Identify and pilot opportunities to leverage AI and automation tools to improve analytical workflows and team productivity.

🎯 Requirements

• BS/BA degree or higher • 2+ years of experience as a Business Analyst, Data Analyst, Product Analyst, or similar role • Proven ability to break down complex systems and processes into measurable components • Proven ability to translate business needs into clear documented requirements, process flows, and gap analyses • Experience leading discovery, stakeholder interviews, and current-state workflow mapping • Comfortable writing SQL for ad-hoc analysis • Familiarity with BI tools (e.g. Metabase, Omni, Tableau, Looker, Power BI, or similar) preferred • Familiarity with software development processes and product management methodologies (e.g. Agile) • Experience using AI tools for productivity • Experience in healthcare operations, care delivery, or clinical workflow environments is strongly preferred.

🏖️ Benefits

• Competitive salary and benefits package • Opportunities for professional growth and development • Collaborative and dynamic work environment • Flexible work arrangements and remote work options • Access to cutting-edge technologies and tools

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