IT Operations Specialist

Job not on LinkedIn

🕒 May 18

🗽 New York – Remote

🗽 New York – Remote

💵 $70k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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CertiK

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🌐 Web 3

🔐 Security

₿ Crypto

💰 $60M Series B on 2022-04

Web 3 • Security • Crypto

CertiK is leading the charge in enhancing security within the Web3 ecosystem. As the industry's foremost smart contract auditor, CertiK provides a comprehensive suite of tools designed to secure the Web3 space at scale. Their services include code security audits, smart contract audits, and blockchain audits, with an emphasis on provable trust and comprehensive security evaluations. With a track record of serving thousands of clients and scrutinizing numerous projects, CertiK is recognized for its formal verification expertise, including groundbreaking work in zero-knowledge proofs (zkProofs) and partnerships to strengthen blockchain integrity. They offer advanced services like KYC, penetration testing, and risk management, while maintaining compliance with prominent standards like SOC 2 and ISO 27001. CertiK has been acknowledged by tech giants like Apple and Samsung for its contributions to securing tech ecosystems.

📋 Description

• Provide day-to-day IT support for employees across hardware, software, accounts, and access-related issues • Assist with employee onboarding and offboarding, including laptop setup, account provisioning, and equipment management • Troubleshoot basic network, system, printer, conferencing, and office technology issues • Coordinate with internal teams and external vendors on IT-related requests and maintenance • Help manage inventory of laptops, accessories, and office IT equipment • Support company tools and platforms such as Google Workspace, Slack, Zoom, Okta, and related systems • Assist with documenting IT processes, setup guides, and internal procedures • Provide general operational support for office and cross-functional team needs when required

🎯 Requirements

• Bachelor's Degree in Computer Science, Engineering or related field • 2+ years of experience in IT support, help desk, office IT, or a related field preferred • Basic understanding of computer systems, networking, and common SaaS tools • Strong communication and interpersonal skills • Organized, detail-oriented, and responsive • Comfortable working in a fast-paced environment with shifting priorities • Willingness to learn new systems and technologies

🏖️ Benefits

• medical, vision, and dental insurance • 401(k) plan with company matching • life and accidental death and dismemberment insurance • HSA (with high deductible plan) • FSA • flexible paid time off • holidays • variable commission program for business development sales roles