Director, Business Process Improvement

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🔥 0 minutes ago

🌐 United Kingdom, United States – Remote

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💵 $125k - $165k / year

⏰ Full Time

🔴 Lead

⚙️ Business Operations

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 0%

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Logo of CFA Institute

CFA Institute

501 - 1000 employees

Founded 1947

📚 Education

💸 Finance

🤝 Non-profit

Education • Finance • Non-profit

CFA Institute is a global not-for-profit organization that provides finance education for investment professionals. It offers a diverse range of programs and certificates designed to meet the needs of finance professionals across various career stages and specializations, including the CFA Program, which is known for equipping individuals with the skills necessary for the investment industry. The institute promotes high standards of ethics and professional conduct, and it is involved in research and policy advocacy to shape the future of the finance industry. CFA Institute also facilitates professional networking and offers membership benefits for finance professionals worldwide.

📋 Description

• Lead and mature CFA Institute’s enterprise Business Process Improvement capability • Establish and evolve frameworks, methodologies, governance and tools for identifying, assessing and prioritising process improvement opportunities • Lead current-state analysis and target-state design • Deliver and oversee process improvement initiatives producing measurable improvements in efficiency, quality and organisational performance • Define metrics and KPIs to demonstrate improvements and business impact • Lead and develop a team of process improvement professionals • Partner with stakeholders across business units, technology, finance and programme management • Act as a trusted adviser to business teams on process challenges • Identify opportunities to use automation, data, technology and emerging tools to improve processes and operational effectiveness • Build broader understanding of process improvement and continuous improvement across the organisation

🎯 Requirements

• Proven experience leading significant business process improvement, operational excellence or process transformation activity with measurable outcomes • Demonstrable experience building, establishing or materially scaling a business process improvement capability, framework or operating model • Strong practical knowledge of process improvement methodologies and frameworks, such as Lean, Six Sigma, DMAIC or BPM • Evidence of successfully analysing complex processes, identifying root causes and leading process redesign or optimisation • Experience leading and developing people, with the ability to build capability within a small specialist team • Strong stakeholder management skills and experience partnering across multiple business areas in a complex organisation • Collaborative and consultative approach, with the ability to challenge constructively, listen carefully and help stakeholders determine what they need • Ability to combine strategic thinking with hands-on delivery • Strong analytical skills and experience using data and metrics to measure process performance and improvement outcomes • Experience working with technology teams on automation, digital enablement or technology-supported process improvement • A bachelor’s degree or equivalent experience

🏖️ Benefits

• Eligibility for an annual discretionary incentive bonus • 12% employer contribution to a pension plan • Comprehensive medical benefits package • Health coverage • Generous time off • Competitive retirement plans • Flexible work options • Wellbeing and development programs

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