Customer Marketing Partner

🕒 September 22

🇺🇸 United States – Remote

💵 $101k - $208k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

Where this job comes from

Posted on Chainlink Labs's careers page, not through a job board

First seen by Remote Rocketship September 22

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Logo of Chainlink Labs

Chainlink Labs

201 - 500 employees

Founded 2017

💸 Finance

💳 Fintech

🌐 Web 3

Finance • Fintech • Web 3

Chainlink Labs is a leading player in the field of decentralized finance (DeFi) and blockchain technology. The company is pioneering the use of decentralized systems to facilitate onchain transactions for financial institutions and marketplaces. By collaborating with financial market infrastructures, asset managers, and top DeFi protocols, Chainlink Labs is driving the transition to a tokenized asset economy and aims to become the global standard for onchain finance. With expertise in cryptography and a robust track record in security, Chainlink Labs provides a platform that powers a global system of onchain finance.

📋 Description

• Serve as the primary marketing point of contact for a portfolio of strategic protocol and blockchain partners • Build trusted customer and partner relationships that create opportunities for external engagement and advocacy • Translate Chainlink’s technology, products, ecosystem, and value proposition into clear customer-facing narratives • Represent Chainlink in customer and partner engagements, including senior-level conversations and external-facing activities • Align customers and internal stakeholders to keep customer-facing initiatives progressing • Architect multi-channel marketing campaigns that turn technical milestones into customer advocacy assets, case studies, and thought leadership • Design and execute repeatable co-marketing frameworks with strategic partners and customer marketing leadership • Translate infrastructure and complex product integrations into messaging highlighting business value and technical superiority • Establish data-driven frameworks and performance metrics for brand perception, pipeline velocity, expansion, and retention • Create interactive launch campaigns, video spotlights, and joint event activations • Bridge Product Marketing, Sales/Account Management, communications, and external partners around shared GTM goals

🎯 Requirements

• 4+ years of dedicated experience in customer marketing, product marketing, partner marketing, or strategic GTM roles within enterprise tech, SaaS, or Web3 • Proven ability to turn complex technical architectures into compelling, audience-centric marketing campaigns and stories • Demonstrated success leading integrated marketing campaigns from concept and creative briefing through execution, promotion, and post-launch analysis • Exceptional written and verbal communication skills • Track record of presenting to and influencing senior stakeholders, enterprise clients, and technical leaders • Strong baseline understanding of Web3 and blockchain infrastructure • Understanding of Chainlink’s ecosystem • Professional marketing acumen for communicating value to crypto-native teams and traditional financial institutions • Organizational ability to manage complex launch calendars, cross-functional dependencies, and enterprise-grade sign-off processes • Ability to overlap some working hours with Eastern Standard Time (EST), unless otherwise stated • English-language CV/resume required

🏖️ Benefits

• Long-term incentives • Comprehensive benefits • Remote work arrangement • Global and remote-based work • Working-hour overlap with Eastern Standard Time (EST)

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