
51 - 200 employees
đź’ł Fintech
🛍️ eCommerce
Fintech • eCommerce
Chargeflow is the world's first fully automated chargeback automation platform, designed to help eCommerce merchants recover chargebacks on autopilot using technology and AI. Their hands-off solution enables merchants to focus on growth while improving their overall success rates to the highest in the industry.
🔥 28 minutes ago
🇪🇺 Europe – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨‍🎓 No degree required
đź‘» Ghost score 12%
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51 - 200 employees
đź’ł Fintech
🛍️ eCommerce
Fintech • eCommerce
Chargeflow is the world's first fully automated chargeback automation platform, designed to help eCommerce merchants recover chargebacks on autopilot using technology and AI. Their hands-off solution enables merchants to focus on growth while improving their overall success rates to the highest in the industry.
• Reconcile customer payments against invoices across the full customer base • Match incoming payments to customer invoices and close the payment-to-invoice loop • Investigate unmatched, partial, or unexpected items to identify root causes • Track customer debts and follow up until payments are fully resolved, including after month-end • Own accounts end to end and ensure reconciliations are clean, correct, and complete • Maintain clear, well-documented working papers • Perform spreadsheet-intensive reconciliation work in Excel using pivot tables, lookups, and large data sets • Pull and cross-check data across multiple systems • Collaborate with Billing, Finance, Operations, and Customer Success • Manage requests through Slack, monday.com, and email • Join customer calls to explain reconciliations when needed • Explain billing and reconciliation matters clearly to non-finance stakeholders • Identify manual, repetitive processes and improve them over time using Claude and other AI tools • Report to the Billing & Collections Manager
• 2+ years of experience in reconciliation, collections, billing, or accounts receivable; ideally in fintech, SaaS, or eCommerce • Genuine ownership mindset and responsibility for accounts through resolution • Persistence in resolving unpaid or unreconciled items, including after month-end • Strong Excel skills, including pivot tables, VLOOKUP/XLOOKUP, SUMIFS, and large data sets • Ability to verify and investigate broken, incomplete, or inconsistent data across multiple systems • Strong attention to detail and discrepancy resolution skills • Responsiveness across Slack, monday.com, email, and occasional customer calls • Clear communication with non-finance stakeholders and customers • Interest in using AI tools, including Claude, to reduce manual effort; prior automation experience not required • Native or near-native English with clear, professional written and verbal communication • Comfortable working with customers ranging from SMB to Enterprise • Familiarity with chargebacks, payment disputes, or PSP data is an advantage
• Full-time employment • Remote work in Europe • AI-assisted workflows using Claude and other AI tools
Apply Nowđź•’ August 11
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