Senior Director, Business Process, ERP – Transformation

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October 10

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CHEP

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Transport • Sustainability

CHEP is a global leader in supply chain management, offering pallet and container pooling solutions. The company provides high-quality wooden and plastic pallets for industries, automobile supply chains, and retail environments. With a focus on sustainability, CHEP operates a circular economy model, reusing and recycling containers to minimize waste and reduce carbon footprints. They maintain a vast network of service centers and facilitate efficient, sustainable logistics for some of the world's largest companies, leveraging their extensive reach to enhance supply chain efficiency and collaboration worldwide.

10,000+ employees

🚗 Transport

📋 Description

• Lead the definition and harmonization of global business processes (e.g., Finance, Supply Chain, Procurement, HR) • Collaborate with functional leaders to co-create process design principles and KPIs • Partner with Technical Services (IT) and system integrators to ensure process requirements are accurately translated into ERP configurations • Oversee pilot implementations and global rollouts, ensuring timely delivery and adoption • Establish Global Process Ownership as a key element of the Operating Model of the organisation • Engage with GPOs and GPLs to drive process excellence methods and decisions across the organisation • Act as the primary liaison between global business units, functional teams, and ERP programme leadership • Facilitate workshops and change impact assessments to align stakeholders on process changes • Support change management initiatives by identifying process impacts and helping teams adapt to new ways of working • Contribute to training content and ensure process owners are equipped to sustain the transformation • Ensure processes comply with internal controls, regulatory requirements, and industry standards

🎯 Requirements

• At least 5 years proven experience in leading global process transformation within ERP programmes • At least 5 years in people management/leadership roles • Experience working in multinational environments with diverse stakeholders • Strong understanding of ERP systems, process mapping tools (e.g. Signavio, Nintex, etc), and reporting platforms • Experience with Business Process Architecture • Bachelor's or Master’s in Business, Finance, Engineering, or related field • Expertise in operational excellence and process improvement methodologies

🏖️ Benefits

• Flexible working hours • Professional development opportunities