Customer Success Manager - Dental

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July 17

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CHERRY

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Hardware • Gaming • Healthcare

CHERRY is a global leader in the development and manufacturing of high-quality input devices and technology solutions, specializing in keyboards, mice, and related accessories for both gaming and office environments. With a strong emphasis on ergonomic design, mechanical switch technology, and hygiene, CHERRY also provides tailored solutions for sectors such as healthcare, where they offer disinfectable keyboards and terminals. Their commitment to innovation and quality has established CHERRY as a trusted name for both consumer and professional-grade products.

201 - 500 employees

Founded 1953

🔧 Hardware

🎮 Gaming

📋 Description

•Customer Success Manager strategically partners with customers for retention and growth. •Develop relationships with partner practices to drive interaction. •Leverage data, insights, and technology for optimized partner engagement. •Master industry expertise to influence adoption with customers. •Log interactions in CRM and improve tactics based on feedback.

🎯 Requirements

•2+ years of experience in a customer-facing role •Exceptional verbal and written communication skills •Strong ability to connect interpersonally with others •High attention to detail and ability to follow procedure with accuracy •Developed passion for the customer experience •Comfortable working with various software platforms •Adaptable and proven ability to troubleshoot on the fly •Problem solver with can-do attitude and desire to outperform •Bonus to those with sales, customer success, or account management experience

🏖️ Benefits

•$90k base pay •$50k uncapped, on-target commission •Generous equity grant •Medical, vision, and dental benefits •Fully remote company •Summer and winter company retreats