Regional Manager – West Coast

🔥 5 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Cherry Hill Programs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1961

🏨 Hospitality

📣 Marketing

✈️ Travel

💰 Private equity on 2016-01

Hospitality • Marketing • Travel

Cherry Hill Programs is the industry-leading experiential photography and souvenir services company that provides in-person and digital keepsake experiences at dozens of popular tourist destinations and landmarks year-round. The company famously operates seasonal holiday experiences—placing authentic Santas and Easter Bunnies—in over 800 venues across the U. S. , Canada, and Puerto Rico, and partners with shopping centers, hotels, and attractions to deliver millions of magical souvenir photo experiences annually, including instant digital greeting cards and memorabilia.

📋 Description

• Oversee multiple locations across the West Coast region for the Souvenir division • Manage operations, business strategies, and overall performance • Lead and motivate District Managers and Operations Managers to reach sales targets and deliver exceptional customer service • Develop district strategies and implementation plans to drive business results and operational excellence • Determine district-wide staffing requirements and ensure hiring/onboarding standards are met • Recruit and train qualified District Managers and Operations Managers • Assist with hiring, onboarding, training, and employee relations as needed • Conduct regular site visits and analyze sales activity and reports • Submit weekly audits to identify trends and opportunities and implement plans to drive successful operations • Establish and maintain positive venue relations • Partner with venue management to support seamless, efficient operations focused on guest service and profitability • Oversee budgeted staff hours, scheduling, timecards, and accurate weekly reporting • Participate in weekly team conference calls and provide operational and revenue updates • Respond to business calls or emails in a timely manner • Ensure adherence to company policies and procedures and state/federal laws and regulations • Perform all other duties as assigned

🎯 Requirements

• Positive attitude and strong work ethic • Team player able to work independently and understand the importance of leadership • Excellent time management and problem-solving skills • Ability to use good judgment and make strong, independent decisions • Flexibility and willingness to work peak retail hours, including evenings, weekends, and holidays • Ability to travel, including overnight travel if required • Available to work a minimum of 40 hours per week or as needed • Comfortable working outdoors in natural weather conditions • At least 18 years of age • Minimum of 3–5 years of management experience in retail, tourism, or a related field • Proven success managing multiple locations in the retail/service industry • Proficiency in Microsoft Office, Excel, and PowerPoint • Daily access to the internet • Ability to lift and carry equipment up to 50 pounds • Ability to stand for prolonged periods of time

🏖️ Benefits

• Comprehensive benefits package including medical, dental and vision benefits • PTO (Paid Time Off) • 401K matching (After 1 year of employment) • Laptop provided • A fun, fast paced, and passionate environment