Email Marketing Manager

4 days ago

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Chronos Agency

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eCommerce • Marketing • B2B

Chronos Agency is a leading lifecycle marketing agency that specializes in helping eCommerce brands grow sustainably through customer retention strategies. They offer services such as email marketing, SMS marketing, push notifications, and paid media to increase customer lifetime value and revenue. With a focus on creating tailored retention strategies, Chronos helps clients turn a single sale into ongoing growth by utilizing advanced marketing tactics like strategic automation and audience segmentation. As an award-winning Klaviyo Master Elite Partner, Chronos is recognized for their expertise in eCommerce email marketing and their ability to deliver sustainable growth results for over 500 brands worldwide. Their clients benefit from higher engagement, improved customer loyalty, and increased revenue through refined marketing strategies and insightful data analysis.

51 - 200 employees

🛍️ eCommerce

🤝 B2B

📋 Description

• Develop and execute email marketing strategies, including automation, segmentation, lifecycle targeting and predictive analytics aligned with client branding. • Lead large-scale email campaigns end to end planning, QA testing, launching, measuring and optimizing performance. • Collaborate with Design, Copywriting and Project Management teams to deliver campaigns on time, on brand, and within budget. • Track, analyze and report weekly/monthly email KPIs, providing insights and improvement recommendations. • Conduct client and team calls to present strategies, review performance and align on goals. • Monitor competitor email programs to identify strategic opportunities and enhancements. • Continuously improve internal processes, update training resources, and support knowledge sharing. • Manage 5–7 direct reports, including coaching, performance discussions, and onboarding/training of new hires.

🎯 Requirements

• Bachelor’s degree and a strong passion for digital marketing. • Hands-on experience with multiple ESPs (Campaign Monitor, MailChimp, ActiveCampaign, Drip, GetResponse, Retention Science, etc.); Klaviyo experience is a big plus. • Comfortable managing multiple clients and fast-paced account work—agency experience is a bonus. • Proven leadership experience with small to mid-sized teams; remote team management is a strong advantage. • Highly creative, analytical, self-motivated and exceptionally detail-oriented.

🏖️ Benefits

• Full-time Remote Work Setting • Paid Time Off (30 days annually) • Observance of Public Holidays • Internet Allowance • Health and Wellness Allowance • Maternity and Paternity Benefit • Loyalty Rewards • Performance-based Incentives and Bonuses • Outcome-focused Environment