Outreach Specialist

🕒 September 10

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $20 - $25 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cityblock Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Secondary Market on 2022-06

Consulting • Logistics • Healthcare

Cityblock Health is a healthcare provider focused on filling gaps in the healthcare system for their members. They provide a range of services including primary care, mental health, and social care services. Cityblock collaborates with health insurance partners to build a better healthcare system, ensuring that no one falls through the cracks. Their care model includes urgent care, coordination between providers, and personalized support, with the aim to help members achieve their health goals. Cityblock Health is dedicated to improving the health of marginalized communities by offering comprehensive care that supports autonomy and builds trust-based relationships.

📋 Description

• Virtually connect with members eligible for Cityblock services and engage them around their needs • Conduct telephonic/virtual outreach and engagement • Use Commons data to learn about potential members and explain outreach processes • Review demographic information and document accurate information and emergency contacts in Commons • Collect verbal and written consent • Initiate intake and hand off members to care teams • Communicate urgent needs and pertinent information to care teams • Track tasks, monitor performance, and communicate with care teams, members, and family members in Commons • Provide feedback to product development and support onboarding as a future super-user

🎯 Requirements

• 1 year in a similar role • Ability to provide telephonic/virtual outreach and engagement services • Ability to use Commons to collect data, organize information, track tasks, and monitor performance • Ability to review and document demographic information and emergency contacts • Ability to collect verbal and written consent • Ability to initiate intake processes and handoffs to care teams

🏖️ Benefits

• Health insurance • Life insurance • Retirement benefits • Participation in the company’s equity program • Paid time off, including vacation and sick leave