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Outreach Specialist

🕒 September 10

🌲 North Carolina – Remote

infoinfo

💵 $20 - $25 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Cityblock Health's careers page, not through a job board

First seen by Remote Rocketship September 10

Still open on Cityblock Health's site. Checked 9 hours ago.

Logo of Cityblock Health

Cityblock Health

501 - 1000 employees

Founded 2017

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Secondary Market on 2022-06

Consulting • Logistics • Healthcare

Cityblock Health is a healthcare provider focused on filling gaps in the healthcare system for their members. They provide a range of services including primary care, mental health, and social care services. Cityblock collaborates with health insurance partners to build a better healthcare system, ensuring that no one falls through the cracks. Their care model includes urgent care, coordination between providers, and personalized support, with the aim to help members achieve their health goals. Cityblock Health is dedicated to improving the health of marginalized communities by offering comprehensive care that supports autonomy and builds trust-based relationships.

📋 Description

• Virtually connect with members eligible for Cityblock services and engage them around their needs • Provide telephonic/virtual outreach and engagement services • Use data from Commons to learn about potential members and explain outreach processes • Review and verify demographic information and emergency contacts in Commons • Collect verbal and written consent • Initiate intake and hand off members to the care team • Communicate urgent needs and pertinent information to care teams • Use Commons daily to collect data, organize information, track tasks, monitor performance, and communicate with care teams, members, and families • Provide feedback to product development and support the super-user group with onboarding and support

🎯 Requirements

• 1 year in a similar role

🏖️ Benefits

• Health insurance • Life insurance • Retirement benefits • Participation in the company’s equity program • Paid time off, including vacation and sick leave

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