Product Marketing, Community Manager

Job not on LinkedIn

🕒 May 28

🌐 United States, United Kingdom – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎁 Product Marketing

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Civic Marketplace

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏛️ Government

Consulting • Logistics • Government

Civic Marketplace is on a mission to unlock local agency procurement through innovation, by building a marketplace that saves time and taxpayer dollars. Their platform provides government procurement offices with the ability to make purchases with ease, simplicity, and full legal compliance. By using cutting-edge technology, Civic Marketplace enhances public service delivery with transparency and efficiency, ensuring access to a network of reliable, pre-approved vendors. They focus on supporting diverse suppliers to foster local economic development, addressing the challenges faced by procurement officers in outdated systems and inefficient processes.

📋 Description

• Shape the product narrative • Own positioning, messaging, and competitive narrative for Civic Marketplace, written for local government buyers, not tech audiences • Produce launch materials for new features: one-pagers, case studies, email sequences, landing pages. AI drafting tools keep the velocity up; your judgment keeps the quality there. • Partner with sales and partnerships to develop battle cards, pitch decks, and agency-specific collateral for partner channels • Build and maintain Claude-powered content pipelines: automated first-draft generation, content repurposing, and approval workflows for supplier and agency comms • Track funnel performance in HubSpot, from awareness to activation, and use behavioural trigger logic to sharpen conversion at each stage • Build and nurture the community • Own the supplier and agency community, from onboarding communications and engagement cadences to milestone recognition and feedback loops • Design and maintain bilingual (English/Spanish) outreach templates for supplier onboarding, AI-refined for tone and local context • Implement AI-assisted community response systems: using Claude to draft replies to common supplier queries, flagging edge cases for human review • Run regular community touchpoints (webinars, newsletters, async updates), translating product changes into language that actually resonates with procurement officers • Coordinate with partnership leads to activate COG and institutional partner networks as community amplification channels • Use AI as a core part of your craft • Claude : Your primary thinking and drafting partner, as well as for prompt engineering, workflow automation and content QA • HubSpot: Email sequences, behavioural triggers, pipeline reporting, contact segmentation • Make / Zapier: Multi-step automation: content routing, enrichment, approval workflows • Notion AI: Internal knowledge base, meeting synthesis, playbook documentation • Slack + AI agents: Community channels, async comms, AI-assisted response routing • PostHog / Analytics: Community engagement signals, activation drop-off, content performance

🎯 Requirements

• 3+ years in product marketing, content strategy, or community management • A demonstrable writing voice (we’ll ask you to show us examples of work you’re proud of) • Active, fluent user of Claude or a comparable AI writing tool • Experience building or running HubSpot workflows • Comfortable holding your own in both a city procurement office and a startup standup • At ease across US and UK time zones • You'll stand out if you have: • A govtech, public sector, or civic tech background • Fluency in English and Spanish (especially valuable for supplier onboarding) • Experience with cooperative purchasing or procurement platforms • Familiarity with COG, NIGP, or US local government procurement • Built AI prompt libraries, automation playbooks, or content pipelines from scratch

🏖️ Benefits

• Competitive salary + early-stage equity • Comprehensive medical, dental, and vision insurance • Flexible PTO • Remote-first working, with real flexibility across US and UK time zones • Full AI tool stack: Claude Pro, HubSpot, Make, Notion, and more • Regular team offsites, including international • Direct access to the founding team and a front-row seat to building something that matters