Product Marketing, Community Manager

Job not on LinkedIn

🕒 May 28

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎁 Product Marketing

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Civic Marketplace

WebsiteLinkedInAll Job Openings

11 - 50 employees

CivicMarketplace is on a mission to unlock local agency procurement through innovation, by building a marketplace that saves time and taxpayer dollars. Our platform provides government procurement offices with the ability to make purchases with ease, simplicity, and full legal compliance. We unlock public service delivery through cutting-edge technology, bringing transparency and efficiency. Access to a network of reliable, pre-approved vendors ensures compliance and stability for every deal, and our focus on SMWB & local economic development helps boost local growth by supporting diverse suppliers.

📋 Description

• Shape the product narrative • Own positioning, messaging, and competitive narrative for Civic Marketplace, written for local government buyers, not tech audiences • Produce launch materials for new features: one-pagers, case studies, email sequences, landing pages. AI drafting tools keep the velocity up; your judgment keeps the quality there. • Partner with sales and partnerships to develop battle cards, pitch decks, and agency-specific collateral for partner channels • Build and maintain Claude-powered content pipelines: automated first-draft generation, content repurposing, and approval workflows for supplier and agency comms • Track funnel performance in HubSpot, from awareness to activation, and use behavioural trigger logic to sharpen conversion at each stage • Build and nurture the community • Own the supplier and agency community, from onboarding communications and engagement cadences to milestone recognition and feedback loops • Design and maintain bilingual (English/Spanish) outreach templates for supplier onboarding, AI-refined for tone and local context • Implement AI-assisted community response systems: using Claude to draft replies to common supplier queries, flagging edge cases for human review • Run regular community touchpoints (webinars, newsletters, async updates), translating product changes into language that actually resonates with procurement officers • Coordinate with partnership leads to activate COG and institutional partner networks as community amplification channels • Use AI as a core part of your craft • Claude : Your primary thinking and drafting partner, as well as for prompt engineering, workflow automation and content QA • HubSpot: Email sequences, behavioural triggers, pipeline reporting, contact segmentation • Make / Zapier: Multi-step automation: content routing, enrichment, approval workflows • Notion AI: Internal knowledge base, meeting synthesis, playbook documentation • Slack + AI agents: Community channels, async comms, AI-assisted response routing • PostHog / Analytics: Community engagement signals, activation drop-off, content performance

🎯 Requirements

• 3+ years in product marketing, content strategy, or community management • A demonstrable writing voice (we’ll ask you to show us examples of work you’re proud of) • Active, fluent user of Claude or a comparable AI writing tool • Experience building or running HubSpot workflows • Comfortable holding your own in both a city procurement office and a startup standup • At ease across US and UK time zones • You'll stand out if you have: • A govtech, public sector, or civic tech background • Fluency in English and Spanish (especially valuable for supplier onboarding) • Experience with cooperative purchasing or procurement platforms • Familiarity with COG, NIGP, or US local government procurement • Built AI prompt libraries, automation playbooks, or content pipelines from scratch

🏖️ Benefits

• Competitive salary + early-stage equity • Comprehensive medical, dental, and vision insurance • Flexible PTO • Remote-first working, with real flexibility across US and UK time zones • Full AI tool stack: Claude Pro, HubSpot, Make, Notion, and more • Regular team offsites, including international • Direct access to the founding team and a front-row seat to building something that matters